Mass Import Tool --> Failure

[ziggy]

I have moved 30 websites without any problems using the Mass Import Tool.

Now I am trying to move a site that is 2,4 GB but the tool says "Failure".

There is no cause given for the failure.

The site has a couple of secondary domains and a few emailaccounts.

I have moved a small site as well, but that has no problems.

[ziggy]

Forgot to mention:
I am moving from one Interworx server to another Interworx server.

[EverythingWeb]

Is the partition that /tmp is on big enough to take the backup file, un tar it and then deal with moving it?

[ziggy]

I have 18 GB free space.

Does the mass import tool tar the file before moving it to the new server and un tar it there?

[EverythingWeb]

Yes, it'll run the 'normal' backup routine on the old server, then transfer it to the new server, then run the 'normal' restore procedure.
The difference being the ability to set a number of imports off in one go and monitor their progress.

[ziggy]

Does it need a lot of RAM to do this (on both servers)?

[IWorx-Dan]

The tool also GZIPs the tar before sending it over. The gzip operation means you need enough space for the tar+gzip while the gzip file is being generated. This is often where the disk space failure occurs since often the gzip compression will only compress the file by a couple hundred megs and thus you need enough free space for essentially the disk usage of the siteworx account X2.

Having more memory will improve the performance of tar/gzip but it won't necessarily cause failure unless you have abysmally low memory and the OS is running out of swap space.