# Bugs

**URL:** https://forums.interworx.com/c/nodeworx/bugs/16.md

[Latest](https://forums.interworx.com/latest.md) · [Categories](https://forums.interworx.com/categories.md) · [Tags](https://forums.interworx.com/tags.md)

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## [About the Bugs category](https://forums.interworx.com/t/about-the-bugs-category/8849)

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**Author:** [@system](https://forums.interworx.com/u/system)\
**Replies:** 0

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Discuss bugs, potential bugs or bug fixes here.

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## [License Expiration/License Invalid messages after upgrade to CentOS 6.8](https://forums.interworx.com/t/license-expiration-license-invalid-messages-after-upgrade-to-centos-6-8/14002)

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**Author:** [@IWorx-Jenna](https://forums.interworx.com/u/IWorx-Jenna)\
**Replies:** 7\
**Last updated:** [May 27, 2016, 6:05am UTC](https://forums.interworx.com/t/license-expiration-license-invalid-messages-after-upgrade-to-centos-6-8/14002 "2016-05-27T06:05:50Z")

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We’ve had reports of license issues after automatic upgrades to CentOS 6.8 on some servers. This presents itself by showing a message in NodeWorx stating that the license is set to expire. If 24 hours passes, the license…

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## [File Manager Settings](https://forums.interworx.com/t/file-manager-settings/23893)

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**Author:** [@bear](https://forums.interworx.com/u/bear)\
**Replies:** 2\
**Last updated:** [May 8, 2025, 9:34pm UTC](https://forums.interworx.com/t/file-manager-settings/23893 "2025-05-08T21:34:19Z")

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Using Interworx 8.1.2 and noticed a small issue with the Siteworx file manager settings. When in Siteworx go to File Manager and click settings. Clicking on any of the “ON” and “OFF” buttons does not do anything, so no…

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## [Domain.com/webmail directs to 127.0.0.1](https://forums.interworx.com/t/domain-com-webmail-directs-to-127-0-0-1/23744)

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**Author:** [@vmk](https://forums.interworx.com/u/vmk)\
**Replies:** 1\
**Last updated:** [September 24, 2024, 8:07pm UTC](https://forums.interworx.com/t/domain-com-webmail-directs-to-127-0-0-1/23744 "2024-09-24T20:07:44Z")

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Got clean install rocky 8.\* + iw 7.13.49 and got weird problem with webmail. Seems like there is tiny bug… No mather what domain tested anydomain.com/webmail directs to https://127.0.0.1:2443/webmail Searched in this …

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## [Mass Import accounts with secondary domains and SSL won't import](https://forums.interworx.com/t/mass-import-accounts-with-secondary-domains-and-ssl-wont-import/23705)

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**Author:** [@Justec](https://forums.interworx.com/u/Justec)\
**Replies:** 5\
**Last updated:** [August 20, 2024, 9:03pm UTC](https://forums.interworx.com/t/mass-import-accounts-with-secondary-domains-and-ssl-wont-import/23705 "2024-08-20T21:03:45Z")

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When mass importing a SiteWorx with a secondary domain it fails every time due to SSL / dedicated IP issue. Loaded DNS record : zone: mywebsite.com, mywebsite.com.mywebsite.com MX 0 mywebsite.com, Loading Mailman Faile…

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## [Noticed a small bug with Mass Import (Spam Settings)](https://forums.interworx.com/t/noticed-a-small-bug-with-mass-import-spam-settings/23699)

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**Author:** [@Justec](https://forums.interworx.com/u/Justec)\
**Replies:** 20\
**Last updated:** [August 19, 2024, 6:41pm UTC](https://forums.interworx.com/t/noticed-a-small-bug-with-mass-import-spam-settings/23699 "2024-08-19T18:41:57Z")

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After importing some sites with email, I noticed I was getting \[SPAM\] in the subject even though that was turned off. Looking at the new server the settings did match the previous server already, so all I did was hit the…

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## [Possible Bug: After import site loads a 503 Service Unavailable until changing PHP version](https://forums.interworx.com/t/possible-bug-after-import-site-loads-a-503-service-unavailable-until-changing-php-version/23703)

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**Author:** [@Justec](https://forums.interworx.com/u/Justec)\
**Replies:** 1\
**Last updated:** [August 19, 2024, 12:18pm UTC](https://forums.interworx.com/t/possible-bug-after-import-site-loads-a-503-service-unavailable-until-changing-php-version/23703 "2024-08-19T12:18:32Z")

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Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. This has happen on more than one site, but not all sites. The quic…

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## ["You must have at least one database to use phpMyAdmin" error](https://forums.interworx.com/t/you-must-have-at-least-one-database-to-use-phpmyadmin-error/23581)

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**Author:** [@mbodea](https://forums.interworx.com/u/mbodea)\
**Replies:** 4\
**Last updated:** [May 9, 2024, 5:37pm UTC](https://forums.interworx.com/t/you-must-have-at-least-one-database-to-use-phpmyadmin-error/23581 "2024-05-09T17:37:11Z")

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Hello. When i try to open phpMyAdmin from Nodeworx, I get this error… Mariadb is working, I can log in from command line. All other services seem to work just fine. CentOS Linux release 7.9.2009 (Core) Nodeworx: RPM …

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## [Why is my webserver restarting multiple times a day without my permission?](https://forums.interworx.com/t/why-is-my-webserver-restarting-multiple-times-a-day-without-my-permission/23572)

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**Author:** [@Aaron](https://forums.interworx.com/u/Aaron)\
**Replies:** 8\
**Last updated:** [April 2, 2024, 3:40pm UTC](https://forums.interworx.com/t/why-is-my-webserver-restarting-multiple-times-a-day-without-my-permission/23572 "2024-04-02T15:40:56Z")

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My client recently switched servers and landed on a server with nodeworx/siteworx installed on it. Ever since sever migration it has been a daily fight for survival to try and get things to operate as expected on the se…

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## [Cloudlinux no python/node.js version available](https://forums.interworx.com/t/cloudlinux-no-python-node-js-version-available/23488)

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**Author:** [@tudornet](https://forums.interworx.com/u/tudornet)\
**Replies:** 1\
**Last updated:** [January 15, 2024, 2:11pm UTC](https://forums.interworx.com/t/cloudlinux-no-python-node-js-version-available/23488 "2024-01-15T14:11:35Z")

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Got an odd issue, fresh install of cloudlinux on top of Rocky 8, getting the error no python/node.js version available cannot create app. Multiple versions are installed via Cloudlinux on Nodeworx. Has anyone got a fix …

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## [LVE manager not starting after Cloudlinux and plugin installation](https://forums.interworx.com/t/lve-manager-not-starting-after-cloudlinux-and-plugin-installation/23242)

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**Author:** [@mdeinhardt](https://forums.interworx.com/u/mdeinhardt)\
**Replies:** 2\
**Last updated:** [May 31, 2023, 4:06pm UTC](https://forums.interworx.com/t/lve-manager-not-starting-after-cloudlinux-and-plugin-installation/23242 "2023-05-31T16:06:01Z")

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I just installed Cloudlinux and the CL plugin and stumbled over a problem, where the LVE manager would not start. The error log showed “Symbolic link not allowed or link target not accessible: /home/interworx/html/plugin…

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## [Very minor issue, but when looking at SiteWorx account list - All Ressler shows admin only](https://forums.interworx.com/t/very-minor-issue-but-when-looking-at-siteworx-account-list-all-ressler-shows-admin-only/22813)

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**Author:** [@Justec](https://forums.interworx.com/u/Justec)\
**Replies:** 4\
**Last updated:** [August 3, 2022, 3:30pm UTC](https://forums.interworx.com/t/very-minor-issue-but-when-looking-at-siteworx-account-list-all-ressler-shows-admin-only/22813 "2022-08-03T15:30:51Z")

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It seems like the filter All Reseller which is selected by default is only showing the Server Admin filter and not all the sites on the server.

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## [Constant 'Authorization error' when logging into Nodeworx as admin](https://forums.interworx.com/t/constant-authorization-error-when-logging-into-nodeworx-as-admin/22427)

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**Author:** [@Codebard](https://forums.interworx.com/u/Codebard)\
**Replies:** 2\
**Last updated:** [November 26, 2021, 4:08pm UTC](https://forums.interworx.com/t/constant-authorization-error-when-logging-into-nodeworx-as-admin/22427 "2021-11-26T16:08:32Z")

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Im getting continuous auth errors in the above form with my admin user and I’m having to reset the password. Resetting the password works sometimes, and most of the time it doesn’t work. Then if i wait 20-30 minutes a…

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## [Add Domain to SiteWorx Account has WWW hardcoded](https://forums.interworx.com/t/add-domain-to-siteworx-account-has-www-hardcoded/22415)

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**Author:** [@Justec](https://forums.interworx.com/u/Justec)\
**Replies:** 4\
**Last updated:** [November 23, 2021, 8:29pm UTC](https://forums.interworx.com/t/add-domain-to-siteworx-account-has-www-hardcoded/22415 "2021-11-23T20:29:46Z")

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Not sure this is technically a bug, because it works, but the UI threw me off. I just entered the subdomain I wanted and it worked fine, but I don’t think this hardcoded WWW is needed.

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## [Validation error when creating SiteWorx Account due to invalid property (requires\_password\_change)](https://forums.interworx.com/t/validation-error-when-creating-siteworx-account-due-to-invalid-property-requires-password-change/21395)

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**Author:** [@deiony](https://forums.interworx.com/u/deiony)\
**Replies:** 4\
**Last updated:** [February 19, 2021, 12:55pm UTC](https://forums.interworx.com/t/validation-error-when-creating-siteworx-account-due-to-invalid-property-requires-password-change/21395 "2021-02-19T12:55:24Z")

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Hello everyone, I haven’t been able to find any online resource with any information about my issue, so hopefully someone on the forum will be able to help. My freshly installed InterWorx v6.9.0 server running on CentO…

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## [daily scheduled backups failing when mail box use 100% disc space](https://forums.interworx.com/t/daily-scheduled-backups-failing-when-mail-box-use-100-disc-space/20127)

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**Author:** [@bear](https://forums.interworx.com/u/bear)\
**Replies:** 6\
**Last updated:** [August 21, 2020, 2:13pm UTC](https://forums.interworx.com/t/daily-scheduled-backups-failing-when-mail-box-use-100-disc-space/20127 "2020-08-21T14:13:10Z")

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Hi not sure if its a bug or not. i will try and explain. I have scheduled daily backups that backup each siteworx account. In nodeworx server/settings i have disabled in the backup settings section. (Enable backup st…

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## [Downloading SiteWorx Full Backup from NodeWorx Dashboard & can't go to any other page](https://forums.interworx.com/t/downloading-siteworx-full-backup-from-nodeworx-dashboard-cant-go-to-any-other-page/20123)

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**Author:** [@Justec](https://forums.interworx.com/u/Justec)\
**Replies:** 1\
**Last updated:** [August 13, 2020, 10:49am UTC](https://forums.interworx.com/t/downloading-siteworx-full-backup-from-nodeworx-dashboard-cant-go-to-any-other-page/20123 "2020-08-13T10:49:53Z")

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Title says it all. I just realized that for some reason when I’m downloading a 4GB file that is taking sometime (not sure why it’s so slow when downloading through the NodeWorx apache, but that’s a different topic) that …

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## [Account Management resetting User Information on edit](https://forums.interworx.com/t/account-management-resetting-user-information-on-edit/19073)

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**Author:** [@SKMoore](https://forums.interworx.com/u/SKMoore)\
**Replies:** 10\
**Last updated:** [May 2, 2020, 1:52pm UTC](https://forums.interworx.com/t/account-management-resetting-user-information-on-edit/19073 "2020-05-02T13:52:26Z")

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RESOLVED: Not an InterWorx issue I just migrated over from cPanel (LiquidWeb performed the migration) and have encountered this NodeWorx issue. All of the SiteWorx accounts on the server have nicknames and admin addres…

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## [Subscription Management page - positioning is off](https://forums.interworx.com/t/subscription-management-page-positioning-is-off/17478)

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**Author:** [@sysnop](https://forums.interworx.com/u/sysnop)\
**Replies:** 0\
**Last updated:** [March 17, 2020, 8:39pm UTC](https://forums.interworx.com/t/subscription-management-page-positioning-is-off/17478 "2020-03-17T20:39:46Z")

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At first the page looked like it wasn’t loading completely and I posted about it here: http://forums.interworx.com/forum/nodeworx/general-discussion-aa/48634-bare-subscription-management-page#post48634 Later with fresh…

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## [Buttons stacked vertically (various areas) starting about 2 weeks ago](https://forums.interworx.com/t/buttons-stacked-vertically-various-areas-starting-about-2-weeks-ago/15387)

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**Author:** [@Justec](https://forums.interworx.com/u/Justec)\
**Replies:** 3\
**Last updated:** [December 11, 2019, 10:31am UTC](https://forums.interworx.com/t/buttons-stacked-vertically-various-areas-starting-about-2-weeks-ago/15387 "2019-12-11T10:31:46Z")

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It seems removing the following from the CSS in the Chrome inspector fixes the issue .iw-link-wrapper { display: inline-block !important; } ​​​​​​​I’ve attached a before and after disabling the iw-link-wrapper class

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## [Issues importing from Cpanel](https://forums.interworx.com/t/issues-importing-from-cpanel/15312)

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**Author:** [@kingjj](https://forums.interworx.com/u/kingjj)\
**Replies:** 10\
**Last updated:** [October 9, 2019, 9:09am UTC](https://forums.interworx.com/t/issues-importing-from-cpanel/15312 "2019-10-09T09:09:47Z")

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Gidday, I’ve been playing around with several control panels since the Cpanel price increase announcement and thought I had settled on InterWorx. My intent was to only host 6 odd accounts totaling about 100gb of data. A…

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## [Possible CPanel Import error for missing "ssldomain" folder](https://forums.interworx.com/t/possible-cpanel-import-error-for-missing-ssldomain-folder/15029)

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**Author:** [@Justec](https://forums.interworx.com/u/Justec)\
**Replies:** 6\
**Last updated:** [August 21, 2019, 12:21am UTC](https://forums.interworx.com/t/possible-cpanel-import-error-for-missing-ssldomain-folder/15029 "2019-08-21T00:21:14Z")

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Was running an import for a client from a CPanel account and it kept failing on \[B\]? MESSAGE: file(/thetempdirectoryhere/cpanelImportABC123/theimportpackage/ssldomain): failed to open stream: No such file or directory\[/…

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## [IWorxStopWatch Error!!!](https://forums.interworx.com/t/iworxstopwatch-error/15261)

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**Author:** [@viprit](https://forums.interworx.com/u/viprit)\
**Replies:** 0\
**Last updated:** [May 2, 2019, 4:34am UTC](https://forums.interworx.com/t/iworxstopwatch-error/15261 "2019-05-02T04:34:53Z")

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Hi, I installed interworx my vps and not working. I get PHP Fatal error: Class ‘IWorxStopwatch’ not found in /usr/local/interworx/include/iworx.conf.php on line 66 error. please fix this error thank you. \[root@vps1 ~…

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## [InterWorx Cluster running on a pair of Raspberry Pis!!!](https://forums.interworx.com/t/interworx-cluster-running-on-a-pair-of-raspberry-pis/15244)

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**Author:** [@viprit](https://forums.interworx.com/u/viprit)\
**Replies:** 0\
**Last updated:** [April 8, 2019, 9:30am UTC](https://forums.interworx.com/t/interworx-cluster-running-on-a-pair-of-raspberry-pis/15244 "2019-04-08T09:30:58Z")

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As a side project, we’ve been working on getting our web hosting control panel software, InterWorx, to run and cluster on a pair of Raspberry Pis. It was a lot of fun, and I’m happy to report that it’s up and running! Y…

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## [InterWorx Cluster running on a pair of Raspberry Pis!](https://forums.interworx.com/t/interworx-cluster-running-on-a-pair-of-raspberry-pis/15220)

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**Author:** [@viprit](https://forums.interworx.com/u/viprit)\
**Replies:** 0\
**Last updated:** [March 8, 2019, 2:18am UTC](https://forums.interworx.com/t/interworx-cluster-running-on-a-pair-of-raspberry-pis/15220 "2019-03-08T02:18:24Z")

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As a side project, we’ve been working on getting our web hosting control panel software, InterWorx, to run and cluster on a pair of Raspberry Pis. It was a lot of fun, and I’m happy to report that it’s up and running! Sp…

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## [deferral: TLS\_unable\_to\_load\_control/tlshosts//\_](https://forums.interworx.com/t/deferral-tls-unable-to-load-control-tlshosts/15211)

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**Author:** [@sim79](https://forums.interworx.com/u/sim79)\
**Replies:** 5\
**Last updated:** [February 25, 2019, 5:31am UTC](https://forums.interworx.com/t/deferral-tls-unable-to-load-control-tlshosts/15211 "2019-02-25T05:31:35Z")

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Hi all, We seem to have an issue with delivery of email being deferred for a small number of email addresses. I’m unsure how long this has been going on for, but I suspect it may be since the qmail update on 2019-02-06…

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## [Issues with Outlook 2010 Sending Mail following RHEL7 QMail update...](https://forums.interworx.com/t/issues-with-outlook-2010-sending-mail-following-rhel7-qmail-update/15198)

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**Author:** [@diamondcomputer](https://forums.interworx.com/u/diamondcomputer)\
**Replies:** 13\
**Last updated:** [February 7, 2019, 11:25am UTC](https://forums.interworx.com/t/issues-with-outlook-2010-sending-mail-following-rhel7-qmail-update/15198 "2019-02-07T11:25:51Z")

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Good afternoon. One of our RHEL7 InterWorx Servers had updates to mail packages last night, and today one of the domains where the client uses Outlook 2010 gets the following message when they try to send mail : "Sendi…

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## [SpamAssassin not working after update to 3.4.2 5.rhe7x.iworx](https://forums.interworx.com/t/spamassassin-not-working-after-update-to-3-4-2-5-rhe7x-iworx/15197)

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**Author:** [@Justec](https://forums.interworx.com/u/Justec)\
**Replies:** 8\
**Last updated:** [February 6, 2019, 1:03pm UTC](https://forums.interworx.com/t/spamassassin-not-working-after-update-to-3-4-2-5-rhe7x-iworx/15197 "2019-02-06T13:03:50Z")

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It appears the service is running, but mail is no longer being routed through the scanner which started happening right after the time of my update. Is anyone else experiencing this?

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## [Very Minor "bug" with display of system updates after clicking button manually](https://forums.interworx.com/t/very-minor-bug-with-display-of-system-updates-after-clicking-button-manually/14255)

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**Author:** [@Justec](https://forums.interworx.com/u/Justec)\
**Replies:** 1\
**Last updated:** [March 2, 2018, 8:35am UTC](https://forums.interworx.com/t/very-minor-bug-with-display-of-system-updates-after-clicking-button-manually/14255 "2018-03-02T08:35:01Z")

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I clicked on the “Check for updates” button on the Updates page of NodeWorx and then decided not to run the InterWorx 6.1 update then. After a couple days it auto installed as expected, but when I went back to the updat…

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## [R1soft Backup Cant Detect Interworx](https://forums.interworx.com/t/r1soft-backup-cant-detect-interworx/14246)

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**Author:** [@Khairil\_Gunawan](https://forums.interworx.com/u/Khairil_Gunawan)\
**Replies:** 2\
**Last updated:** [February 6, 2018, 3:13am UTC](https://forums.interworx.com/t/r1soft-backup-cant-detect-interworx/14246 "2018-02-06T03:13:32Z")

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Hi, Its look like after update, my server failed to backup with R1soft because R1soft cant detect Interworx path. Logs Message Time Level Source Message 2/5/18 6:05:16 PM Info Manag…

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