# SiteWorx **URL:** https://forums.interworx.com/c/siteworx/7.md [Latest](https://forums.interworx.com/latest.md) · [Categories](https://forums.interworx.com/categories.md) · [Tags](https://forums.interworx.com/tags.md) --- ## [About the SiteWorx category](https://forums.interworx.com/t/about-the-siteworx-category/8837)
**Author:** [@system](https://forums.interworx.com/u/system)\ **Replies:** 0
Discuss the Siteworx control panel. --- ## [DNS Only Install](https://forums.interworx.com/t/dns-only-install/24016)
**Author:** [@tudornet](https://forums.interworx.com/u/tudornet)\ **Replies:** 1\ **Last updated:** [January 26, 2026, 4:23pm UTC](https://forums.interworx.com/t/dns-only-install/24016 "2026-01-26T16:23:47Z")
There has been talks of a DNS only install for a good 10 years or more and has not materialised. Can this be looked at and implemented, shouldn’t be to hard to create. Shouldn’t need a license to install a DNS only eith… --- ## [One-character email address not allowed](https://forums.interworx.com/t/one-character-email-address-not-allowed/23995)
**Author:** [@quash](https://forums.interworx.com/u/quash)\ **Replies:** 1\ **Last updated:** [November 3, 2025, 2:20pm UTC](https://forums.interworx.com/t/one-character-email-address-not-allowed/23995 "2025-11-03T14:20:56Z")
Hello! Our client wants to add a one-character email address to their correspondence. t@xxx.eu Siteworx does not allow one-character email addresses. (invalid user name) In other systems this is not a problem! Is the… --- ## [SSH Service not showing up in Firewall Rules port list](https://forums.interworx.com/t/ssh-service-not-showing-up-in-firewall-rules-port-list/23742)
**Author:** [@theguymeyer](https://forums.interworx.com/u/theguymeyer)\ **Replies:** 1\ **Last updated:** [September 23, 2024, 12:27pm UTC](https://forums.interworx.com/t/ssh-service-not-showing-up-in-firewall-rules-port-list/23742 "2024-09-23T12:27:57Z")
Hello, I’m having an issue logging in via SSH. I have SSH/SFTP details showcased in my Nexcess Site portal but when I try to log in via SSH it hangs as if a firewall is blocking me. When I go to Siteworx \>\> Firewall Ru… --- ## [Roundcube request check failed](https://forums.interworx.com/t/roundcube-request-check-failed/23605)
**Author:** [@bear](https://forums.interworx.com/u/bear)\ **Replies:** 2\ **Last updated:** [June 1, 2024, 9:41am UTC](https://forums.interworx.com/t/roundcube-request-check-failed/23605 "2024-06-01T09:41:41Z")
Hi Getting an error when trying to login to a roundcube mailbox. is there a quick way to clear this, think i remember clearing cache some where but cannot remember as not seen this in a while. --- ## [Generate a new CSR without removing the existing](https://forums.interworx.com/t/generate-a-new-csr-without-removing-the-existing/23548)
**Author:** [@xmmedia](https://forums.interworx.com/u/xmmedia)\ **Replies:** 8\ **Last updated:** [March 11, 2024, 6:19am UTC](https://forums.interworx.com/t/generate-a-new-csr-without-removing-the-existing/23548 "2024-03-11T06:19:47Z")
Hello, Is there a way to generate a new CSR without removing the existing cert within Interworx? If I’m understanding correctly, I need to delete the private key and CSR so I can generate a new private key and then CSR… --- ## [Subdomain issues](https://forums.interworx.com/t/subdomain-issues/23451)
**Author:** [@Noobie](https://forums.interworx.com/u/Noobie)\ **Replies:** 8\ **Last updated:** [December 12, 2023, 7:49pm UTC](https://forums.interworx.com/t/subdomain-issues/23451 "2023-12-12T19:49:23Z")
Hi. So I recently created a subdomain and I can’t access it via subdomain.domain.com, but it works as intended when I use domain.com/subdomain. Can anyone help with this issue? --- ## [Duplicate siteworx website](https://forums.interworx.com/t/duplicate-siteworx-website/23437)
**Author:** [@Edberaga](https://forums.interworx.com/u/Edberaga)\ **Replies:** 1\ **Last updated:** [November 28, 2023, 7:53am UTC](https://forums.interworx.com/t/duplicate-siteworx-website/23437 "2023-11-28T07:53:47Z")
Hello is there any way to duplicate a website from my other siteworx account to new account? Or I can just download the “html” file from the siteworx acc file manager and place it to the new one? do you recommend that? --- ## [Interworx Mail is not responding, status only "to be delivered"](https://forums.interworx.com/t/interworx-mail-is-not-responding-status-only-to-be-delivered/23404)
**Author:** [@Edberaga](https://forums.interworx.com/u/Edberaga)\ **Replies:** 10\ **Last updated:** [October 23, 2023, 9:43pm UTC](https://forums.interworx.com/t/interworx-mail-is-not-responding-status-only-to-be-delivered/23404 "2023-10-23T21:43:13Z")
Hello again, it seems my mail able to receive mails but when it come to sending the mail queue is not responding at all. in my email, I able to send email from interworx webmail (Roundcube)! and I also try this with my o… --- ## ["How many emails have been sent today?"](https://forums.interworx.com/t/how-many-emails-have-been-sent-today/23408)
**Author:** [@zain](https://forums.interworx.com/u/zain)\ **Replies:** 1\ **Last updated:** [October 19, 2023, 1:31pm UTC](https://forums.interworx.com/t/how-many-emails-have-been-sent-today/23408 "2023-10-19T13:31:07Z")
Hi all, I was wondering if there is a simple command or script to see how many emails are being sent out today for the domain in question or the whole server if possible. The DC wants to null route my server because one… --- ## [File Manager \>\> protect directory](https://forums.interworx.com/t/file-manager-protect-directory/23402)
**Author:** [@joaosavioli](https://forums.interworx.com/u/joaosavioli)\ **Replies:** 1\ **Last updated:** [October 6, 2023, 9:53pm UTC](https://forums.interworx.com/t/file-manager-protect-directory/23402 "2023-10-06T21:53:25Z")
Hi, Is there any option to protect directory via sideworx panel using .htaccess? Thanks Joao --- ## [How to increase PHP value at File Manager (PHP 8.2.9)](https://forums.interworx.com/t/how-to-increase-php-value-at-file-manager-php-8-2-9/23331)
**Author:** [@Edberaga](https://forums.interworx.com/u/Edberaga)\ **Replies:** 18\ **Last updated:** [September 5, 2023, 6:40am UTC](https://forums.interworx.com/t/how-to-increase-php-value-at-file-manager-php-8-2-9/23331 "2023-09-05T06:40:33Z")
So I have a problem with Elementor Builder plugins, unable to edit it with elementor. Whenever I try to, it will always display Internal Server Error. At first I thought it was plugin crash each other, but its not work. … --- ## [How to increase PHP Memory Limit?](https://forums.interworx.com/t/how-to-increase-php-memory-limit/23324)
**Author:** [@Edberaga](https://forums.interworx.com/u/Edberaga)\ **Replies:** 3\ **Last updated:** [August 16, 2023, 8:26pm UTC](https://forums.interworx.com/t/how-to-increase-php-memory-limit/23324 "2023-08-16T20:26:12Z")
So I have try to increase my PHP memory limit for 512MB at my .user.ini file. enter image description here However, at my elementor system info it’s mention the PHP memory limit is still the master value which 128MB… Ho… --- ## [Sub domains not working](https://forums.interworx.com/t/sub-domains-not-working/23124)
**Author:** [@bear](https://forums.interworx.com/u/bear)\ **Replies:** 13\ **Last updated:** [February 17, 2023, 9:04pm UTC](https://forums.interworx.com/t/sub-domains-not-working/23124 "2023-02-17T21:04:30Z")
Hi i have just noticed sub domains are not working when going to for example https://test.domain.com all i get is a blank page with dns cannot be found. checked there is a DNS record and a CNAME has been created. if i… --- ## [Access to file manager in SiteWorx](https://forums.interworx.com/t/access-to-file-manager-in-siteworx/22941)
**Author:** [@mayamh](https://forums.interworx.com/u/mayamh)\ **Replies:** 2\ **Last updated:** [November 7, 2022, 3:55pm UTC](https://forums.interworx.com/t/access-to-file-manager-in-siteworx/22941 "2022-11-07T15:55:28Z")
Hello I use SiteWorx via Nexcess hosting, but I can’t find the file manager in the siteWorX menu Can someone help me access the file manager? Thank you --- ## [How to change PHP version?](https://forums.interworx.com/t/how-to-change-php-version/22927)
**Author:** [@Edberaga](https://forums.interworx.com/u/Edberaga)\ **Replies:** 8\ **Last updated:** [October 24, 2022, 3:08pm UTC](https://forums.interworx.com/t/how-to-change-php-version/22927 "2022-10-24T15:08:46Z")
I wish to change my domain PHP version from 7.3 to 7.4, How do I do that? I already created support ticket for this, but got no response… support ticket: #SUP00066560 - Login - Interworx Support) --- ## [Laravel and SSH access advice required](https://forums.interworx.com/t/laravel-and-ssh-access-advice-required/21616)
**Author:** [@Nico](https://forums.interworx.com/u/Nico)\ **Replies:** 24\ **Last updated:** [August 29, 2022, 9:22am UTC](https://forums.interworx.com/t/laravel-and-ssh-access-advice-required/21616 "2022-08-29T09:22:49Z")
I would like to have some advice if possible for the situation that a customer has his website developed in Laravel and his developer insist he needs SSH access. I do know that it is best for security to have the laravel… --- ## [New site on SiteWorx](https://forums.interworx.com/t/new-site-on-siteworx/22836)
**Author:** [@freedom](https://forums.interworx.com/u/freedom)\ **Replies:** 3\ **Last updated:** [August 15, 2022, 12:56pm UTC](https://forums.interworx.com/t/new-site-on-siteworx/22836 "2022-08-15T12:56:44Z")
Good day, I’m am new to web development and have never used SiteWorx before. How come my home page won’t update onto the site. The test page is the only page that appears. --- ## [Internal server error while opening softaculous](https://forums.interworx.com/t/internal-server-error-while-opening-softaculous/22712)
**Author:** [@chainagents](https://forums.interworx.com/u/chainagents)\ **Replies:** 2\ **Last updated:** [April 20, 2022, 10:43am UTC](https://forums.interworx.com/t/internal-server-error-while-opening-softaculous/22712 "2022-04-20T10:43:13Z")
Hi everyone! I have a dedicated server for over a year now and I host around 20 websites. I used softaculous to install more than 100s of accounts during this time. Recently I was busy and didn’t log in to my server for… --- ## [Siteworx domain email error = 554 5.7.1 \: Relay access denied](https://forums.interworx.com/t/siteworx-domain-email-error-554-5-7-1-name-domainame-io-relay-access-denied/22631)
**Author:** [@Edberaga](https://forums.interworx.com/u/Edberaga)\ **Replies:** 25\ **Last updated:** [March 29, 2022, 8:12pm UTC](https://forums.interworx.com/t/siteworx-domain-email-error-554-5-7-1-name-domainame-io-relay-access-denied/22631 "2022-03-29T20:12:38Z")
So I have create my domain email account at Siteworx control panel… and now I wish to test, but then it mention this error… Undelivered message Your message cannot be sent to name@domainname.io because the remote serve… --- ## [Where is the mysql log file?](https://forums.interworx.com/t/where-is-the-mysql-log-file/22611)
**Author:** [@Nico](https://forums.interworx.com/u/Nico)\ **Replies:** 3\ **Last updated:** [February 21, 2022, 1:13pm UTC](https://forums.interworx.com/t/where-is-the-mysql-log-file/22611 "2022-02-21T13:13:46Z")
Could someone please tell me where the mysql error log file is located? See screen screen shot and looking on server I can’t find it. Server 6.12.1 version. iworx mysql: /usr/local/interworx/mysql/error.log Users DB… --- ## [Viewing Secondary Domains on v7 Siteworx](https://forums.interworx.com/t/viewing-secondary-domains-on-v7-siteworx/22592)
**Author:** [@win2win](https://forums.interworx.com/u/win2win)\ **Replies:** 4\ **Last updated:** [February 9, 2022, 4:58pm UTC](https://forums.interworx.com/t/viewing-secondary-domains-on-v7-siteworx/22592 "2022-02-09T16:58:48Z")
Now I may be getting old, and the answer may be simple. :grinning: I’ve been using v6 for a couple of years, and I am currently moving to a new server which is v7. On v6 Siteworx I can switch between secondary domains … --- ## [How do i use phpmailer on interworx its not sending emails](https://forums.interworx.com/t/how-do-i-use-phpmailer-on-interworx-its-not-sending-emails/22560)
**Author:** [@donald](https://forums.interworx.com/u/donald)\ **Replies:** 7\ **Last updated:** [January 26, 2022, 5:20pm UTC](https://forums.interworx.com/t/how-do-i-use-phpmailer-on-interworx-its-not-sending-emails/22560 "2022-01-26T17:20:59Z")
how do i use phpmailer on interworx its not sending emails --- ## [Failing to create siteworx](https://forums.interworx.com/t/failing-to-create-siteworx/22547)
**Author:** [@donald](https://forums.interworx.com/u/donald)\ **Replies:** 2\ **Last updated:** [January 18, 2022, 6:15pm UTC](https://forums.interworx.com/t/failing-to-create-siteworx/22547 "2022-01-18T18:15:00Z")
please help iam geting any error on creating siteworx iam new to interworx --- ## [SSL Replace Existing Certificate Option](https://forums.interworx.com/t/ssl-replace-existing-certificate-option/22504)
**Author:** [@Justec](https://forums.interworx.com/u/Justec)\ **Replies:** 4\ **Last updated:** [December 22, 2021, 1:57pm UTC](https://forums.interworx.com/t/ssl-replace-existing-certificate-option/22504 "2021-12-22T13:57:52Z")
Guess this is not that important, but would be nice. Especially now that you have to replace certificates once a year no matter what. When replacing an existing one you have to delete the existing one, leaving the site … --- ## [PHP Options: Change PHP Version for Multiple Domains](https://forums.interworx.com/t/php-options-change-php-version-for-multiple-domains/22497)
**Author:** [@linux4me](https://forums.interworx.com/u/linux4me)\ **Replies:** 1\ **Last updated:** [December 20, 2021, 10:11pm UTC](https://forums.interworx.com/t/php-options-change-php-version-for-multiple-domains/22497 "2021-12-20T22:11:20Z")
In Siteworx 7.x, on the Hosting Features \> Domains \> PHP Options page, it would be great to be able to select multiple domains/secondary domains and change the assigned PHP version for all of them at once instead of havi… --- ## [Missing Menu for SSL and Let's Encrypt](https://forums.interworx.com/t/missing-menu-for-ssl-and-lets-encrypt/20930)
**Author:** [@ayearp](https://forums.interworx.com/u/ayearp)\ **Replies:** 12\ **Last updated:** [December 19, 2021, 5:30pm UTC](https://forums.interworx.com/t/missing-menu-for-ssl-and-lets-encrypt/20930 "2021-12-19T17:30:43Z")
This is going to seem a silly question but what’s happened to the ssl menu in Siteworx. im running version 7 of Interworx with the let’s encrypt plugin enabled, That seems to work at least via CLI and for services, … --- ## [How to increase upload limit for PhpMyAdmin](https://forums.interworx.com/t/how-to-increase-upload-limit-for-phpmyadmin/15376)
**Author:** [@Nico](https://forums.interworx.com/u/Nico)\ **Replies:** 8\ **Last updated:** [December 4, 2021, 10:28am UTC](https://forums.interworx.com/t/how-to-increase-upload-limit-for-phpmyadmin/15376 "2021-12-04T10:28:01Z")
Hi All, Where can I change the upload limit in PhpMyAdmin from 128mb to 256mb? Kind regards, Nico --- ## [After restoring (import) a SiteWorx backup from CLI, Letsencrypt Certs dont work](https://forums.interworx.com/t/after-restoring-import-a-siteworx-backup-from-cli-letsencrypt-certs-dont-work/22429)
**Author:** [@Codebard](https://forums.interworx.com/u/Codebard)\ **Replies:** 9\ **Last updated:** [November 30, 2021, 1:40pm UTC](https://forums.interworx.com/t/after-restoring-import-a-siteworx-backup-from-cli-letsencrypt-certs-dont-work/22429 "2021-11-30T13:40:37Z")
(I cant even post it: Im trying to post the issue here, but its telling me that i cant include links in forum posts. Despit there arent any links in the post) --- ## [How to expand SiteWorx condensed menu?](https://forums.interworx.com/t/how-to-expand-siteworx-condensed-menu/22411)
**Author:** [@Justec](https://forums.interworx.com/u/Justec)\ **Replies:** 4\ **Last updated:** [November 22, 2021, 5:24pm UTC](https://forums.interworx.com/t/how-to-expand-siteworx-condensed-menu/22411 "2021-11-22T17:24:54Z")
I’ve searched the guide, but can’t find anything about the condensed menu. My NodeWorx menu is expand by default, but not sure how to expand the SiteWorx account menu. [Next page](https://forums.interworx.com/c/siteworx/7.md?page=1)