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  • Single Account Import

    I'm having issues doing a Single Account restore from Iworx box to Iworx box and getting this message at the end of the "failure output,"

    Invalid option value : Storage Space

    The account should have unlimited space available to it.

    What does this error mean, and is there another restore option that may allow it to work better?

    JB

  • #2
    Bad news is the backup file is "corrupt". Good news is it's really easy for us to fix it. :) Please open a ticket, let us know where we can access the backup file, and we'll fix it up for you.

    Socheat
    Socheat Sou
    InterWorx-CP | http://interworx.com
    InterWorx Control Panel

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    • #3
      Grand ... good to hear.

      This file is between 300 and 400 MB -- would it make sense for me to have the file available on the destination server and then give you access?

      JB

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      • #4
        It doesn't really matter to me where it is, as long as I can get to the file. :)

        Socheat
        Socheat Sou
        InterWorx-CP | http://interworx.com
        InterWorx Control Panel

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        • #5
          ... and, ticket closed.

          Thanks for the assist Socheat - worked like a charm.

          JB

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          • #6
            Can you post a patch or instructions on how to fix a backup file that is corrupt? I have this same problem on our dedicated server.

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