Stall on ##LG_NO_POINTER_DOMAINS##

Over the past couple of days, I’ve been trying to transfer accounts between Iworx/Cent4 and Iworx/Cent5 machines (in addition to Cent5 -> Cent5). Doing transfers via the mass transfer feature seems to stall. I decided to look into this further by doing a manual restore using the CLI documented on your site. In every case, it seems to stall at ##LG_NO_POINTER_DOMAINS## … there is no error and it doesn’t exit normally. In addition, all of the files in the user’s home directory are still owned by root.

Anyone else having these kinds of issues? It’s not making any sense to me… :confused:

It would probably be best if you opened a ticket and sent us the backup for us to test.

Socheat

I believe a workaround for this problem will be to edit /home/interworx/iworx.ini, and change the line

[apache]
force_graceful=“0”

to

[apache]
force_graceful=“1”

However, as Socheat said we’d still like to take a look to address the core issue that’s causing the problem.

Paul