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Creation of SW account in 4.0 gives "Invalid hostname: <ip>" error

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  • Creation of SW account in 4.0 gives "Invalid hostname: <ip>" error

    I'm getting an error when trying to add a new SiteWorx account in NodeWorx.

    A picture (or screenshot) is worth a thousand words:

    As you can see, everything looks okay.

    I also found that it creates the DNS zone despite this error, but only the domain.tld, mail.tld A records and the www.domain.tld CNAME.

    Surely account creation should be like a database transaction - either it all succeeds, or any changes that did succeed before one bit failed are reversed?

    Let me know if you'd like me to submit a ticket with login details if you want to look at the server.

  • #2
    Most likey the problem here is with the DNS Template zone configuration. I'd have to see it to see what the actual problem is though.

    Paul Oehler
    InterWorx-CP |
    InterWorx Control Panel


    • #3
      DNS was indeed the problem - the nameservers had IP addresses rather than hostnames in their fields.
      Thanks for pointing me in the right direction :)