Correction. While this change of default value should still be done because it does prevent proper imports, there is still a bug in the backup import process for cpanel backups. I just ran a multi-import and none of the databases from the other server were brought in.
edit: Now I really do have to do all sql manually. meh.
I would still open a support ticket with IW to let them have a look as cpanel import is very important to them that it works
Trying to resolve by yourself is good, but hopefully you would share with IW your particular issue/resolution
It is important to remember that with IW, every server is different, some with large resources and some with low resources, so the default settings are most likely to be set towards the lower resource server (also consider some will use a separate MySQL server but most would use MySQL on the same server).
I see you set your max packet to 256mb, wow but guess you do a lot on word press perhaps
Please do not misunderstand my post, I am not having a go at you, and thank you for your excellent helpful posts, kudos to you
I would still open a support ticket with IW to let them have a look as cpanel import is very important to them that it works
Trying to resolve by yourself is good, but hopefully you would share with IW your particular issue/resolution
It is important to remember that with IW, every server is different, some with large resources and some with low resources, so the default settings are most likely to be set towards the lower resource server (also consider some will use a separate MySQL server but most would use MySQL on the same server).
I see you set your max packet to 256mb, wow but guess you do a lot on word press perhaps
Please do not misunderstand my post, I am not having a go at you, and thank you for your excellent helpful posts, kudos to you
Many thanks
John[/QUOTE]
No offense taken. I have some custom databases that are several gigs. I’m not sure what the packet setting value should be but 256MB worked for a database of over a gig so it should work for a db of any size. I’ll open a ticket about the imports. I ran an import for 13 accounts and not one database or sql user was imported. I think the single account import might still work. I’ve also noticed that some superfluous DNS records get imported from CPanel.