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Cannot specify location of weekly backups

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  • mark@arsnova.cc
    started a topic Cannot specify location of weekly backups

    Cannot specify location of weekly backups

    I attempted to schedule automated weekly backups to an existing directory (/home/[sworxuser]/backup_sync). I get notification emails that the backup completed successfully, but to the default directory (/home/[sworxuser]/example.com/iworx-backup/weekly-example.com-partial-Feb.04.2018-03.00.02.tgz). When I look for the backup file, it doesn't exist in the default directory, nor in the directory I specified.

  • d2d4j
    replied
    Hi Mark
    Welcome to IW forums
    please could I ask is this a directory on the server or a link to a different server
    /home/[sworxuser]/backup_sync
    I believe it is a directory on the IW server, but you have created a new folder called backup-sync
    if so, I am thinking it is permissions/user rights which is stopping the backup been created
    I tried on one of our servers, and changed the folder, which created lovely (see screenshot), but I did not create a new folder to put back in.
    If you leave the backup fodler at default, and want to copy that folder it should work lovely, or you will need check perms/users on the new folder, to make sure correct write is applied
    If I am wrong sorry, you maybe best advised to open a support ticket and let IW have a look
    Many thanks
    John
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