[SIZE=1]Most likely a bug …[/SIZE]
[SIZE=1][/SIZE]
[SIZE=1]A reseller made the mistake to add 2 siteworx account without giving a domein extension (i.e.: domein, instead of domein.com).[/SIZE]
[SIZE=1][/SIZE]
[SIZE=1]While trying to delete this account, both the reseller, and main admin get the error message:[/SIZE]
? No SiteWorx account exists with the given domain : domein
[SIZE=1]How to delete the domain without hacking into mysql ?[/SIZE]
Chris, using the command you provide I can create again new siteworx accounts. BUT the selected IP addresses that were used for creating the bad-accounts (those without .tld), are no longer being shown on the list of available addresses when creating a siteworx account.
So, the bad-accounts without .tld where created selecting “dedicated” IP addresses. These are no longer being shown as available on “create new siteworx account”, although no account is using them.
I manually deleted the vhost files that remain even after the command, but it didn’t help.
Chris: Yes, those IPs seem to show as ‘unused’ and cool on ‘Ip management’. I attach you two shots to see. The IPs .152 and .153 should show up on “add siteworx account” IP list, right?
I promise I haven’t done anything weird on that box… O:)
(I cant say I have experienced the same thing, or indeed had to perform it. But it was a stab in the dark, knowing that Iworx must handle the IP’s somewhere in a database.)