I have a problem where IP Management is showing an IP address as “Unused”… when in fact it is being used… and the domain was created in iworx… Any idea where it reads this info from or how can I reset the usage state? I’ve been doing a lot of work with DNS… I hope that didn’t screw anything up…
Thanks,
Cliff.
No ideas?! I’ve only been using Interworx for a couple of days, it seems hard to believe it’s already lost track of what IPs are in use and configured with domains… I can go into SiteWorx/Accounts and clearly see my domain and confirm via Edit that it is assigned a dedicated IP… but this does not show up in IP Management.
Hi Cliff-
If you would please open a ticket here:
https://www.interworx.com/support/helpdesk/index.php?_m=tickets&_a=submit
we’ll be happy to take a look at what is going on, as that doesn’t sound normal. Also, please be sure to include nodeworx and ssh login information in the ticket.
Thanks.
–Dustin
Thanks for answering my support ticket so quickly… I expanded on your suggestion as follows:
Added to .htaccess in /home/mydomain/mydomain.com/html/
RewriteEngine On
RewriteCond %{HTTP_HOST} !^www.mydomain.com [NC]
RewriteCond %{HTTP_HOST} !^$
RewriteRule ^(.*) http://www.mydomain.com/$1 [L,R=301]
Also used pointer domains for each domain that needed redirection…
And everything seems to work great… will check for correct DNS settings using dnsreport.com later but again, all looks good so far and everything has been done the “Interworx way”, ie, not manually modifying configuration files that Interworx automatically modifies…
Glad to hear it!
In the next version of Iworx you will be able to create your second domain in the same SiteWorx account as the original so you won’t have to clog up your NodeWorx interface 