Account left in Iworx

NodeWorx General Discussion
1

Hi,

I have an issue with a testaccount from last week that somehow got left in Iworx, even though it was deleted (through api from AWBS).
It gives problems during all domain backups and stops the whole job after this:

Creating /home/testings/backups
/bin/mkdir: cannot create directory `/home/testings/backups’: No such file or directory
/home/interworx/bin/backup.php(509):
----- ASSERTION FAILED BEGIN -----
ASSERTION FAILED: /home/interworx/bin/backup.php (509):
----- ASSERTION FAILED END -----

The account is not visible in the gui, there is no user in passwd and no home directory, but when I run:
/home/interworx/bin/listaccounts.pex

–snip–
testings
–snip–

the account is listed without a domain name.

Would there be any easy way to remove the account?

Thanks
-tsl-

2

Hi tsl,

You can try

~iworx/bin/package.deactivate.pex --domlist=the-domain.com

If that doesn’t work, it’s best if you open a support ticket so we can poke around and do some quick surgery if neccessary :slight_smile:

Paul

3

Hi Paul,

I already tried…

~iworx/bin/package.deactivate.pex --domlist=<the domain>

…but in iworx.log it only said that domain did not exist.

I’ll open a ticket then :slight_smile:

Thanks
-tsl-

4

Socheat, thanks!
The nightly backup now went w/o problems and the account no longer exists.

Superspeedy remedy as always :slight_smile:

-tsl-