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  • Email not over quota but giving quota-exceeded errors

    Hello,


    I don't know if this is a "bug" persay, but here goes:

    I'm getting "<xxx@xxx.com>: user is over quota"-errors, even if this particular user is not over it's allocated disk-quota.

    I've also noticed that the disk-storage meter for the particular user-account where the email-account is located on is not updating as it should.

    The disk-quota has been increased to deal with the issue of disk-space running out, and the current email-usage (in MB) is not over the old allocated disk-quota anyways.

    Does it have to do with the maximum amount of files / blocks being stored for the account? (I've got a lot of emails stored in the account, in terms of message by message)

    I'm a bit confused over why this is happening... please advise, as I am getting email-errors atm, which shouldn't occur.


    Thank you in advance.
    Last edited by Henrik; 08-10-2008, 07:04 AM.
    DomainSwede.com

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  • #2
    Your datacenter has a ticket open with us, and we're currently working with them on it.

    Socheat
    Socheat Sou
    InterWorx-CP | http://interworx.com
    InterWorx Control Panel

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    • #3
      Thank you, yes I saw that you sent through a test mail. Let's hope that the quota-system will work when the quota for the email-account is switched on yet again.
      DomainSwede.com

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      • #4
        Henrik,

        Please turn on quotas again, and set it back to whatever you had it previously.

        Socheat
        Socheat Sou
        InterWorx-CP | http://interworx.com
        InterWorx Control Panel

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        • #5
          Hello, I did not see this thread until now - my mistake. I talked with Kevin at the datacenter and he said that this is a bug related to qmail not being able to handle mailquotas over 2 GB(?).

          In any case, I will dabble with the quota during a short period today when things ease down over here.

          (thank you)
          DomainSwede.com

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