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(Mass) Import fails with DB error

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  • d2d4j
    replied
    Hi Michael

    My instinct is the database is out of alignment as it were.

    Sorry, I'm trying to think of the correct term for it, but I think the schema is not updated

    There is a MySQL command which needs to be run, but I'm not back until tommorow, so I'll post them if alright

    I could be entirely wrong though, so apologies in advance as I'm thinking if you mean the ftp passwords are wrong

    Many thanks and have a lovely night

    John

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  • mdeinhardt
    started a topic (Mass) Import fails with DB error

    (Mass) Import fails with DB error

    Hi all,

    can anyone shed light on this error:
    Failure
    Homedir: /home/domain, FTP account was imported : account, Database was imported : wp123, DB Error: unknown error GRANT SUPER ON *.* TO `import`@`%` [nativecode=1133 ** Can't find any matching row in the user table], Reverting Backup Directory : domain.com
    this happens when I try to import an account from another server (same IW version). It happens with several accounts, so it must be connected to the server.

    Cheers,

    Michael
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