Announcement

Collapse
No announcement yet.

Clicking on certain areas of SiteWorx CP kicks you back to same page or main page

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Clicking on certain areas of SiteWorx CP kicks you back to same page or main page

    I login to SiteWorx, then click on email aliases and it just kicks me back to the main dashboard page for SiteWorx. I tried in incognito mode in Chrome and that worked once, but now a few days later same issue and incognito mode isn't working. This could just be a client side (me) issue with my browser, but just wanted to see if anyone else ran into this.
    [ JUSTIN ]
    [ OFF unit ]
    [ WEB DESIGN / DEVELOPMENT, GRAPHIC DESIGN, OTHER STUFF
    ]

  • #2
    Hi Justin


    I hope your well


    I have just tried and no issues (see pic).


    I used IE11 and IW 6.1.6


    Have you tired IE in private browser mode, just a thought


    Many thanks


    John

    Comment


    • #3
      IE didn't work, but when I tried in Firefox (which I never use) I was able to get it to work.
      [ JUSTIN ]
      [ OFF unit ]
      [ WEB DESIGN / DEVELOPMENT, GRAPHIC DESIGN, OTHER STUFF
      ]

      Comment


      • #4
        I had the same issue a while ago and had to use another browser as a workaround. IW-Jenna did have a look and saw the issue in the logfiles, but afaicr we didn‘t get to the bottom of it.

        I‘ll see if I can dig my notes to that issue, when I am back at my desk.

        Cherrs,

        Michael

        Comment


        • #5
          Hi Michael

          I hope your well

          Did you manage to find anything

          Many thanks

          John

          Comment


          • #6
            Hi John, hi Justin,

            unfortunately no. We encountered this issue while working on another, unrelated issue. IW-Jenna experienced the same thing and pointed me to the logfiles, where the issue was present:

            When I tried to access the Users bit for the SiteWorx account, under Hosting Features > MySQL > Users, it reverted back to the overview page for me, as well. This was in the iworx.log:

            2018-02-23 14:28:18.01957 [2s62a4-tpsi-8qlz-WEB] [INFO] : 74.111.177.16 routing: Ctrl_Siteworx_Index -> index : /siteworx/index?uri=L3NpdGV3b3J4L215c3FsL3VzZXI%3D : include/FrontController.php line 370
            2018-02-23 14:28:18.04698 [2s62a4-tpsi-8qlz-WEB] [INFO] : User already logged in, redirecting to homepage... : /siteworx/index?uri=L3NpdGV3b3J4L215c3FsL3VzZXI%3D : include/Ctrl/Siteworx/Index.php line 67
            2018-02-23 14:28:18.58196 [2s62a4-z3k1-ddj2-WEB] [INFO] : 74.111.177.16 routing: Ctrl_Siteworx_Overview -> index : /siteworx/overview : include/FrontController.php line 370
            2018-02-23 14:28:19.77436 [2s62a4-xo9o-u7yh-WEB] [INFO] : 74.111.177.16 routing: Ctrl_Siteworx_StatsRealtime -> load : /siteworx/stats/realtime?&reporter=bandwidth&action=load&ima : include/FrontController.php line 370
            On the same day I had a similar issue:

            I suddenly have a similar issue, where I try to log on as a siteworx user and get kicked back to Nodeworx. I see this in iworx.ini:

            2018-02-23 15:38:22.82072 [ph7lpb-fpzm-6fww-WEB] [INFO] : 87.138.230.162 routing: Ctrl_Nodeworx_Ftp -> isRunning : /xhr.php : include/FrontController.php line 370
            2018-02-23 15:38:25.72461 [ph7lpb-gwdv-idev-WEB] [INFO] : 87.138.230.162 routing: Ctrl_Nodeworx_Siteworx -> index : /nodeworx/siteworx : include/FrontController.php line 370
            2018-02-23 15:38:30.83543 [ph7lpb-gu16-m2r9-WEB] [INFO] : 87.138.230.162 routing: Ctrl_Nodeworx_Index -> index : /nodeworx/index?uri=L25vZGV3b3J4L3NpdGV3b3J4P2FjdGlvbj1zaXRl : include/FrontController.php line 370
            2018-02-23 15:38:31.31437 [ph7lpb-hjav-5mzh-WEB] [INFO] : 87.138.230.162 routing: Ctrl_Nodeworx_Overview -> index : /nodeworx/overview : include/FrontController.php line 370

            But it seems to be browser related (happens in 2 versions of Firefox), as the same thing works in Chrome. I deleted all cookies for that domain, but it still happens.
            But that's all I still know about it, as I simply used another browser that day and didn't encounter it again since then (even while mostly using Firefox for everything).

            So it seems there might be a browser related issue, that only pops up very intermittently.

            Cheers,
            Michael

            Comment

            Working...
            X