Migrating SSL does not work

InterWorx-CP v2.1.1
on CentOS 4.3

Dedicated IP site with SSL enabled

When customer pastes Key and CRT into the migrating SSL feature it does not work. Page just refreshes and says “There is no SSL certificate installed. You have the following options available:”

However when i generate self signed, it works.

Could you open a ticket with your nodeworx and root login information, and we’ll check it out.

Thanks,
Socheat