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  • Considering the switch...

    Have reviewed your site in detail and have some questions about the product.

    1. Can I import from ensim?

    I currently have ensim and recently had a problem while attempting to upgrade mysql to a more current version. I managed to screw up the upgrade without knowing it (broke php connections to mysql) and because ensim has this horrible method of updating sites via maintenance settings, when I ran the process I completely killed ensim because of the bad mysql install.

    Ensim is really really integrated into the whole management of the server much more than I really am comfortable with, not to mention their support sucks on their forums.

    I have purchased a clean server with no control panel on it and am planning on moving all of my sites off of ensim as soon as I can, so being able to automate this process somewhat with your control panel would be a great plus, but not mandatory as I can just rebuild the sites for the most part.

    2. How integrated is Interworx?

    From question 1, how likely am I to break interworx if I upgrade and install software? If I want to upgrade mysql for instance, or php, or perl, or anything else for that matter how do these upgrades get propagated to the sites?

    I use webmin for most of my server management tasks, so I don't want to conflict with interworx while doing so.

    Your system appears to be much much cleaner in its method of maintaining the server and itself than ensim ever thought of being so the integration is probably not as big of an issue with you as it is with ensim.

    I've pretty much decided on getting interworx, but just want to know what's ahead of me before I commit.

    Thanks!

  • #2
    Originally posted by bluesin
    Have reviewed your site in detail and have some questions about the product.

    1. Can I import from ensim?

    I currently have ensim and recently had a problem while attempting to upgrade mysql to a more current version. I managed to screw up the upgrade without knowing it (broke php connections to mysql) and because ensim has this horrible method of updating sites via maintenance settings, when I ran the process I completely killed ensim because of the bad mysql install.

    Ensim is really really integrated into the whole management of the server much more than I really am comfortable with, not to mention their support sucks on their forums.

    I have purchased a clean server with no control panel on it and am planning on moving all of my sites off of ensim as soon as I can, so being able to automate this process somewhat with your control panel would be a great plus, but not mandatory as I can just rebuild the sites for the most part.
    I'll leave this for someone from Nexcess. I know 1.9 has a cPanel importer. Not sure if a enesim one is in the works or not.

    I think you will like making the switch. Having worked with InterWorx for over a year now, I can say it is DEFFINITELY cleaner than any of the other CP's out there I tried. It does lack some features, but I think the cleander interface is well worth it. (and they are adding new features all the time)


    2. How integrated is Interworx?

    From question 1, how likely am I to break interworx if I upgrade and install software? If I want to upgrade mysql for instance, or php, or perl, or anything else for that matter how do these upgrades get propagated to the sites?

    I use webmin for most of my server management tasks, so I don't want to conflict with interworx while doing so.

    Your system appears to be much much cleaner in its method of maintaining the server and itself than ensim ever thought of being so the integration is probably not as big of an issue with you as it is with ensim.

    I've pretty much decided on getting interworx, but just want to know what's ahead of me before I commit.

    Thanks!
    InterWorx uses it's own instances of httpd, mysql, php so you don't need to worry about breaking those. In general upgrading isn't going to be a problem, but you will need to use tinydns instead of bind and qmail instead of sendmail or postfix and proftpd is the ftp server. Trying to replace one of them is asking for trouble ;-)

    Tim

    Comment


    • #3
      What features are you referring to?

      I agree with you on the clean usable interface. Its more important to me than addons and or lots of bells and whistles or features that are not really used...

      I like the fact that this product uses Horde and Fileman also.

      InterWorx uses it's own instances of httpd, mysql, php so you don't need to worry about breaking those.
      These are outside of the normal mysql server and php that the sites use?

      Its also intersting to me that there is not much in the way of bug/problem reports on these forums, that's pretty much all there is at ensim's site...

      Comment


      • #4
        Originally posted by bluesin
        I agree with you on the clean usable interface. Its more important to me than addons and or lots of bells and whistles or features that are not really used...
        agreed :-)

        You will also find that they are very receptive to user feature requests.


        I like the fact that this product uses Horde and Fileman also.

        These are outside of the normal mysql server and php that the sites use?
        That is corect they are separate installs inside the /home/interworx directory on the server. Even if you do something like upgrade to PHP 5 (which a lot of php scripts don't work on) it won't interfere with InterWorx since it still uses 4.x



        Its also intersting to me that there is not much in the way of bug/problem reports on these forums, that's pretty much all there is at ensim's site...
        Part of that is the fact that the software hasn't been around as long, but it also has to do with the fact that the developers work hard to iron out the bugs before it becomes a final release. They test it, then they usually have a couple others test it, and then for a big revision like this one they had a release candidate.

        It also helps that they use software (e.g. tinydns, qmail) that is generally considered more stable and secure than the competition.

        If it's not too premature, welcome to the InterWorx users' "family" :-)
        Last edited by timryberg; 02-27-2005, 04:58 PM.

        Comment


        • #5
          Yep, as I said, I've pretty much made up my mind.

          After the problem I had with Ensim, which as I said I caused by screwing up the install of mysql and the Ensim product made much worse when I put it into maintenance mode, I got so irritated that I purchased a new server that day from EV1.

          But if I had not had the problem I would have remained hostage to Ensim, so Iguess there is a silver lining on this particular cloud as I would have never begun to search for competing products, of course I already knew about plesk and cpanel.

          My quandry was whether or not I was just going to do it all in webmin with the virtualmin module, but I started thinking that I'd rather use a company with a support system in place and a paid for product that gets me that support. Heck at $50 bucks minimum for a support ticket with Ensim, its a no brainer to just buy the annual package from InterWorx and be done with it.

          And for the life of me I still can't figure out what ensim had to do to all of my sites after I upgraded mysql, there is just too much dark and mysterious stuff going on with that produce for me to be comfortable. I'm pretty sure that if it was not packaged up with servers at EV1 and elsewhere they would not sell any copies of it. And certainly a user perusing the forums at Ensim would not come away very impressed, heck a search of the word "problem" on their forums turns up 500 or more threads:>).

          Heck, they only have one moderator that attempts to answer any support problems on the forums and he won't pursue any actual discussion or attempts to assist in getting the problem resolved, meaning his responses are limited to just answering your questions in as short of a response as possible. And there was not one single other poster on their forum that even attempted to help either which I thought was pretty wierd. This guy kept referring to the instructions and did I not follow the instructions, heck I searched all over and could not find the instructions, and he never linked to them until I asked him if I needed a "secret decoder ring" to find them and there they were burried in the release notes of all places. And while I was going through all of this, another poster asked specifically where he could find them and his post went unanswered until I responded to him after I finally beat it out of them...

          Little bit of venting there, but as I said, if it had not happened I'd still be an ensim slave...

          Comment


          • #6
            Glad I never used Ensim :) The only other things I've used are Webmin and cPanel. I just plain don't like cPanel.

            Comment


            • #7
              <begin sarchasm>Sounds like you've had a lot of fun. </sarchasm>

              I talked to one of the developers and he says an Enesim importer is something talked about but not (yet) started.

              If you're looking for a data center I recommend taking a look at sagonet.com They've been great to me and a lot of other people.

              InterWorx does not have a lot of documentation yet, but what what there are can be found on the Support link above. Plans are in place to dramatically increase them in the near future.

              If you ever have any questions, post them here and someone (an InterWorx developer or one of the rest of us) will respond. Sago also has an InterWors forum.

              Have a goo day

              Tim

              Comment


              • #8
                Actually, EV1 has been pretty dang good at everything aside from the selection of control panel software.

                I've had great support from them, but if anything ever turns then I certainly won't waste time switching.

                On the ensim import, I would certainly recommend it, importing competing control panels would be very high on my priority for development of InterWorx if I was them.

                I would plan on having this set up by the time I post my "thank you ensim" post on ensims forums thanking them for all of their problems they caused me and forcing me to find InterWorx.

                In addition, InterWorx needs to do something about getting high placement on the search engines, I would have never found them on the search engines. Thank goodness for hotscripts.com. Search terms (web hosting control panel software).

                CMI, so you don't like the "industry's leading control panel". :>)

                I think Cpanel and Ensim and Plesk all have a bad case of bloatware...

                Is scheduled backups on the development list?

                Comment


                • #9
                  They already have a cPanel import in the new 1.9 and I suspect the others are on the way.

                  As for advertizing, it's something they are working on. They are sponsors for HostinCon2005 and have ads in a couple industry magazines.

                  Comment


                  • #10
                    Is scheduled backups on the development list?

                    Or is it just disabled on the demo?

                    Comment


                    • #11
                      Also, the only piece of software that I've got installed on this new server that comes with InterWorx is proftpd, do I need to uninstall it before installing InterWorx?

                      Does it install those in the default directories?

                      I plan on running the script install...

                      Comment


                      • #12
                        Bluesin,

                        The only thing preventing us from starting work on the Ensim converter is an actual Ensim backup to test with. :) So if you're willing to be a beta tester, please create a full backup of your Ensim managed site and submit a trouble ticket at:

                        https://secure.interworx.info/support/helpdesk/

                        with information on how we can access the backup file.

                        Thanks,
                        Socheat
                        Socheat Sou
                        InterWorx-CP | http://interworx.com
                        InterWorx Control Panel

                        Comment


                        • #13
                          No problem...

                          Do I actually have to uninstall bind? Or can I just set it up to not start?

                          Comment


                          • #14
                            Some errors from the install script...

                            Are they important?

                            Cannot find a package matching yum-conf
                            No actions to take
                            InterWorx-CP needs to remove some packages that may conflict
                            The following packages will be removed (if they exist)
                            STATUS: - bind
                            STATUS: - redhat-config-bind
                            STATUS: - sendmail
                            STATUS: - postfix
                            STATUS: - exim
                            STATUS: - mutt
                            STATUS: - fetchmail
                            STATUS: - redhat-lsb
                            STATUS: - mdadm
                            Is this ok? (Y/n): y
                            STATUS: Removing conflicting packages
                            error: package bind is not installed
                            error: package redhat-config-bind is not installed
                            error: package sendmail is not installed
                            error: package exim is not installed
                            warning: /etc/postfix/main.cf saved as /etc/postfix/main.cf.rpmsave
                            STATUS: Conflict resolution complete
                            STATUS: Installing MySQL server
                            Gathering header information file(s) from server(s)
                            Server: DAG - RedHat Enterprise 3ES
                            Server: InterWorx-CP - Generic
                            Server: InterWorx-CP - RedHat Enterprise 3ES
                            Finding updated packages
                            Downloading needed headers
                            Cannot find a package matching mysql
                            Cannot find a package matching mysql-server
                            Cannot find a package matching mysql-devel
                            No actions to take
                            mysqld: unrecognized service
                            error reading information on service mysqld: No such file or directory
                            STATUS: Installing the Apache webserver
                            Gathering header information file(s) from server(s)
                            Server: DAG - RedHat Enterprise 3ES
                            Server: InterWorx-CP - Generic
                            Server: InterWorx-CP - RedHat Enterprise 3ES
                            Finding updated packages
                            Downloading needed headers
                            Cannot find a package matching httpd
                            Cannot find a package matching httpd-devel
                            mod_ssl is installed and is the latest version.
                            No actions to take
                            httpd: unrecognized service
                            error reading information on service httpd: No such file or directory
                            STATUS: Performing a YUM update to bring the system up to date
                            Gathering header information file(s) from server(s)
                            Server: DAG - RedHat Enterprise 3ES
                            Server: InterWorx-CP - Generic
                            Server: InterWorx-CP - RedHat Enterprise 3ES
                            Finding updated packages
                            Downloading needed headers
                            Resolving dependencies
                            ......Unable to satisfy dependencies
                            Package webalizer needs gd-devel, this is not available.
                            STATUS: Installing InterWorx-CP
                            Gathering header information file(s) from server(s)
                            Server: DAG - RedHat Enterprise 3ES
                            Server: InterWorx-CP - Generic
                            Server: InterWorx-CP - RedHat Enterprise 3ES
                            Finding updated packages
                            Downloading needed headers
                            Resolving dependencies
                            ..conflict between djbdns and caching-nameserver
                            STATUS: Rebuilding system disk quotas
                            STATUS: (ignore errors regarding: 'Old file not found')
                            quotacheck: Scanning /dev/hda3 [/] done
                            quotacheck: Checked 8286 directories and 145938 files
                            quotacheck: Old file not found.
                            quotacheck: Old file not found.
                            mount: can't find /home in /etc/fstab or /etc/mtab
                            quotacheck: Mountpoint (or device) /home not found.
                            quotacheck: Can't find filesystem to check or filesystem not mounted with quota option.

                            STATUS: Setting server time / syncing BIOS
                            27 Feb 20:33:12 ntpdate[26567]: step time server 18.72.0.3 offset -4071.832706 sec
                            Starting ntpd: [ OK ]
                            -=-=-=-=-= ALL DONE! THANK YOU! FOR USING InterWorx-CP =-=-=-=-=-

                            Type: 'iworx-cp-install.sh :D' to send the InterWorx Team
                            your distro & operating system name if you like

                            (It makes them happy)

                            Also, check out http://interworx.info for news, updates
                            and of course help!

                            -=-=-=-=-= ALL DONE! THANK YOU! FOR USING InterWorx-CP =-=-=-=-=-

                            [root@server2 root]# sh iworx-cp-install.sh :D
                            iworx-cp-install.sh: line 161: status_print: command not found
                            /usr/sbin/sendmail: No such file or directory
                            [root@server2 root]#

                            Comment


                            • #15
                              In addition, where is it? There is no home/interworx directory...

                              Doing a locate interworx or locate iworx finds nothing on the system...

                              Comment

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