My Siteworx users are failing to login …
I also tried to login as well and even with the correct set password on https://hostname:2443/siteworx it gives the following error
There was a problem validating the form. Please see details below.
Authentication Error
Any ideas how i can quickly solve this ?
Edit::
I just checked the lohs and tried again this is what i get
Please could I ask if the MySQL service is running
I assume it is as your posting from nodeworx
Does it do the same if you reverse your mod security change
If it is extremely important, I would advice open a support ticket with IW, but please ensure you enable remote support from nodeworx, remote support and when opening a ticket, please ensure you state remote support has been enabled.
Turns out that i was the one who was making login mistakes …
The domain section in the login form, it pre-filled the hostname so i automatically assumed thats the way it is instead of changing it to the account’s hostname …
Is they something i can change to make sure the hostname stays blank without pre-filling it ? that will save quite a number of tickets on my side …
We normally auto send an email to new accounts with their login details, which is always their domain name/siteworx ie mydomain.irl/siteworx, and this inserts the correct domain (a lot of our clients complained they did not want to type their domain) but you can change the way it works as follows
Ssh into server
vi /etc/httpd/conf.d/iworx.conf
Locate rewriterule for siteworx, and delete the ?domain=%{HTTP_HOST}
