# Backup problem

**URL:** <https://forums.interworx.com/t/backup-problem/13707>\
**Category:** Bugs\
**Tags:** backup\
**Created:** [November 11, 2014, 12:36am UTC](https://forums.interworx.com/t/backup-problem/13707 "2014-11-11T00:36:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Ik\_0nkar](https://forums.interworx.com/user_avatar/forums.interworx.com/ik_0nkar/32/38_2.png) [@Ik\_0nkar](https://forums.interworx.com/u/Ik_0nkar)\
**Post date:** [November 11, 2014, 12:36am UTC](https://forums.interworx.com/t/backup-problem/13707/1 "2014-11-11T00:36:48Z")

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I have trouble with sheduled backups  
Manual full backup runs fine, but sheduled does not make backup with an error

/home/interworx/bin/scheduled-backup.pex --execute=15 # c\*\*\*\*.com -full - daily  
To: [root@panel.\*\*\*\*\*.com](mailto:root@panel.pressnow.com.au)  
Model\_Scheduled\_Backup with primary id “15” does not exist.

Using NFS  
In System Health Fively CRON Stuck NOT OK  
Panel version 5.0.12

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**Author:** ![d2d4j](https://forums.interworx.com/user_avatar/forums.interworx.com/d2d4j/32/16_2.png) [@d2d4j](https://forums.interworx.com/u/d2d4j)\
**Post date:** [November 11, 2014, 12:59am UTC](https://forums.interworx.com/t/backup-problem/13707/2 "2014-11-11T00:59:07Z")

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Hi \_0nkar

I would open a support ticket so IW can see what’s happening as your fively cron is stuck as well

Nodeworx, remote assistance, and also turn on remote ssh shown and let IW know when opening ticket.

I hope that helps

Many thanks

John