helpdesk error

when try acces to helpdesk

Fatal error: ERROR: You do not have access to this ticket. in /home/interwo1/ on line [B]119

After login, after the redirection page.

Can you mail me the link you’re using to get to the helpdesk dj-grobe. I’m assuming you’re trying to view an old ticket, right? Just send me the URL to clwells ~at~