Import Problems...again...

Hello again!

I’m moving from one Interworx server to another, and I’m having some troubles with one account in particular. The other 30 or so accounts on that machine came over just fine, but this one is stubborn. When restoring the backup, I’m taken to the Interworx fresh install nodeworx page :(. There’s no index for that anywhere in the directory, and everything is identical to what it was on the old server. I’ve changed backup files and deleted/restored about a dozen times, what’s going on? If someone can link me to root drop I’ll let you guys take a look.

Thanks,
CJ

Hi Cj-

Go ahead and open a ticket with us at the following url
https://secure.interworx.info/support/helpdesk/?_a=tickets&_m=submit

and we’ll see if we can’t find out what the problem is and resolve it.

–Dustin

Here’s the rootdrop URL as well: https://secure.interworx.info/iworx-cp/support/rootdrop.php