Problem with backing up

I tried to backup one of my sites within Nodeworx, and it doesn’t backup. The e-mail to notify me says:

This in an automatic informational message to notify you that the backup
of domain was unsuccessfully completed. The backup
file can be found here:

What do you guys think is wrong?

Hi Adam,

Can you open a support ticket at:

with your server login information (Interworx and shell if possible), and I’ll look into it immediately.


Just from the looks of things I’m wondering if you have a permissions problem. I’m sure Socheat will get to the bottom of things :slight_smile: