# Remote mail setup, will this stop users using webmail on our server?

**URL:** <https://forums.interworx.com/t/remote-mail-setup-will-this-stop-users-using-webmail-on-our-server/22522>\
**Category:** General Inquries\
**Tags:** webmail\
**Created:** [December 29, 2021, 3:01pm UTC](https://forums.interworx.com/t/remote-mail-setup-will-this-stop-users-using-webmail-on-our-server/22522 "2021-12-29T15:01:51Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Nico](https://forums.interworx.com/letter_avatar_proxy/v4/letter/n/b5a626/32.png) [@Nico](https://forums.interworx.com/u/Nico)\
**Post date:** [December 29, 2021, 3:01pm UTC](https://forums.interworx.com/t/remote-mail-setup-will-this-stop-users-using-webmail-on-our-server/22522/1 "2021-12-29T15:01:51Z")

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Hi all, just wondering about the following, on request we have changed the host records for an user to use O365, I have disabled the local delivery in their account [remote setup] but will anyone still be able to use the webmail function on our server as it seems the mailboxes are still there [not visible in their Siteworx account]

If so how would I disable them to access the webmail functionality?

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**Author:** ![IWorx-Jenna](https://forums.interworx.com/user_avatar/forums.interworx.com/iworx-jenna/32/41_2.png) [@IWorx-Jenna](https://forums.interworx.com/u/IWorx-Jenna)\
**Post date:** [December 29, 2021, 3:45pm UTC](https://forums.interworx.com/t/remote-mail-setup-will-this-stop-users-using-webmail-on-our-server/22522/2 "2021-12-29T15:45:04Z")

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Hello–

Do you want to disable webmail for all users on the server, or just this one specific domain?

Thanks,  
-Jenna

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**Author:** ![Nico](https://forums.interworx.com/letter_avatar_proxy/v4/letter/n/b5a626/32.png) [@Nico](https://forums.interworx.com/u/Nico)\
**Post date:** [December 29, 2021, 3:47pm UTC](https://forums.interworx.com/t/remote-mail-setup-will-this-stop-users-using-webmail-on-our-server/22522/3 "2021-12-29T15:47:14Z")

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@IWorx-Jenna Hi Jenna, just for the domain name in question.  
Kind regards,  
Nico

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**Author:** ![IWorx-Jenna](https://forums.interworx.com/user_avatar/forums.interworx.com/iworx-jenna/32/41_2.png) [@IWorx-Jenna](https://forums.interworx.com/u/IWorx-Jenna)\
**Post date:** [December 29, 2021, 3:55pm UTC](https://forums.interworx.com/t/remote-mail-setup-will-this-stop-users-using-webmail-on-our-server/22522/4 "2021-12-29T15:55:27Z")

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Hello–

It is not possible to really do anything to keep users from being able to see the webmail portal. Even if they do not use [domain.com/webmail](http://domain.com/webmail), they would still be able to use [hostname.com:2443/webmail](http://hostname.com:2443/webmail) or ip.ad.re.ss:2443/webmail.

However,even though users would be able to see the webmail page, they can’t log into their account from there. The username and password won’t work (I just did a little test to double check, and confirmed).

Thanks,  
-Jenna

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<div class="post-metadata">

**Author:** ![Nico](https://forums.interworx.com/letter_avatar_proxy/v4/letter/n/b5a626/32.png) [@Nico](https://forums.interworx.com/u/Nico)\
**Post date:** [December 29, 2021, 4:00pm UTC](https://forums.interworx.com/t/remote-mail-setup-will-this-stop-users-using-webmail-on-our-server/22522/5 "2021-12-29T16:00:44Z")

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@IWorx-Jenna Hi Jenna, so by enabling the remote set-up, it will disable the users to login their [webmail] account, seems OK to me, all the customer wanted is that they can’t use their webmail with our server to force them to use O365 accounts. Many thanks.  
Kind regards,  
Nico