# Slow roundcube webmail emails loading last few weeks

**URL:** <https://forums.interworx.com/t/slow-roundcube-webmail-emails-loading-last-few-weeks/24021>\
**Category:** General Inquries\
**Created:** [February 12, 2026, 8:04pm UTC](https://forums.interworx.com/t/slow-roundcube-webmail-emails-loading-last-few-weeks/24021 "2026-02-12T20:04:49Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![vmk](https://forums.interworx.com/letter_avatar_proxy/v4/letter/v/919ad9/32.png) [@vmk](https://forums.interworx.com/u/vmk)\
**Post date:** [February 12, 2026, 8:04pm UTC](https://forums.interworx.com/t/slow-roundcube-webmail-emails-loading-last-few-weeks/24021/1 "2026-02-12T20:04:49Z")

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Hello,

Got a problem with webmail, users complaining slow webmail last few weeks. Tested few moments ago and it is slow when clicking between emails (2-3sec atleast). Seems like it’s related some version update…

Anyone else got problem like this?

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**Author:** ![IWorx-Jenna](https://forums.interworx.com/user_avatar/forums.interworx.com/iworx-jenna/32/41_2.png) [@IWorx-Jenna](https://forums.interworx.com/u/IWorx-Jenna)\
**Post date:** [February 16, 2026, 3:01pm UTC](https://forums.interworx.com/t/slow-roundcube-webmail-emails-loading-last-few-weeks/24021/2 "2026-02-16T15:01:25Z")

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Hello–

That is not an issue that anyone has reported, nor is it something that can be reproduced on a test server.

What version of InterWorx?

Thanks,

-Jenna

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<div class="post-metadata">

**Author:** ![vmk](https://forums.interworx.com/letter_avatar_proxy/v4/letter/v/919ad9/32.png) [@vmk](https://forums.interworx.com/u/vmk)\
**Post date:** [February 16, 2026, 4:05pm UTC](https://forums.interworx.com/t/slow-roundcube-webmail-emails-loading-last-few-weeks/24021/3 "2026-02-16T16:05:02Z")

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Rocky Linux 8.10  
Linux 4.18.0-553.97.1.el8\_10.x86\_64  
InterWorx-CP v8.2.4

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<div class="post-metadata">

**Author:** ![IWorx-Jenna](https://forums.interworx.com/user_avatar/forums.interworx.com/iworx-jenna/32/41_2.png) [@IWorx-Jenna](https://forums.interworx.com/u/IWorx-Jenna)\
**Post date:** [February 16, 2026, 6:15pm UTC](https://forums.interworx.com/t/slow-roundcube-webmail-emails-loading-last-few-weeks/24021/4 "2026-02-16T18:15:06Z")

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Hello–

When did the issue start?

The only mail-related change was that we changed the package of dovecot we provide to the upstream package, which was in 8.2.1, which hit the Release channel Jan 26th. I can’t really think of how that would affect the time it takes for a message to open in Roundcube, though.

Is this every account? Just some accounts that have a lot of messages?

If you’d like us to take a look, feel free to submit a ticket to [support.interworx.com](http://support.interworx.com)

I’ll need the IP, ssh port if other than 22, and remote assistance enabled.

I’ll also need access to affected accounts. If you can reproduce the issue with a test account, that would be best. You can provide the credentials in a file on the server.

Thanks,

-Jenna