If you want to place things in the subdomain folder on the second server, you’d have to set up the domain name as an account on the second server. If you don’t care, you can just set the account on the second server to host “subdomain.yourdomain.com”. Although I haven’t tried that in awhile so I don’t know if it still works
All files where placed onto the public_html folder. I have double checked to make sure I was using the correct FTP account (which was firstname.lastname@example.org) and when I log in, I can see the folder according to the domain. (such as the three files, the domain, var and public html)?
I?m so confused at this point. I have worked with other CP’s and never had this problem before. Could it be something that was set-up wrong with the server?
This site is showing the apache test screen (not the new account screen) which tells me that the virtualhost is not set up properly on that server, or not present at all. Please look in this directory /etc/httpd/conf.d on that server and see if a file called siteworxtest.fusionchicago.com.conf is present and if so paste it’s contents here. Most likely it is either not present or the IP is not corect.
If you are still confused with this and want us to take a look, go ahead and open a support ticket. We don’t want your first experience with InterWorx to be a bad one