Can't connect to mail server

General Interworx Control Panel Info General Inquries
1

It may look stupid but I have already tried several times an I do not manage to connect to mail server using eudora or outlook, no problems using Horde.

Could anyone suggest me what I’m doing wrong. I use “mail.domain.tld” for pop3 and smtp “address@domain.tld” for login (also tried only “address”) and same password I use for horde. Incorrect username and/or password is the message I receive though I know password and username (full email address) are right. Tested with different accounts working properly in Horde.

Thanks.

2

It might be a POP3 problem. I have had two problems with POP3 so far.

  1. [Looks like your problem JustMe] POP3 was just rejecting the passwords for no reason with no real explanation. Solved by restarting POP3 server.

  2. POP3 was rejecting logins saying “‘vmysql: error creating table ‘relay’: Table ‘relay’ already exists’”. Solved by doing a repair on the Vpop table ‘relay’ (Got to thank Iworx-Socheat for that one :smiley: )

3

That looks like a permissions issue Justin, try running this:

/home/interworx/bin/varpermsfix.pex --siteworx=domain.tld

Paul

4

Hi, I have tried restarting the pop server with no results, also, I tried

# /home/interworx/bin/varpermsfix.pex --siteworx=xdomain.tld

with the result:

/bin/chmod: failed to get attributes of `/home/xdomain/var/xdomain.tld/rrd/storage/*': No such file or directory
/bin/chmod: failed to get attributes of `/home/xdomain/var/xdomain.tld/mysqldump/*': No such file or directory
/bin/chmod: failed to get attributes of `/home/xdomain/var/xdomain.tld/ssl/*': No such file or directory

However, these files do exist. Permissions issue???
Any other suggestions will be appreciated.

5

those errors are normal, did you confirm that the pop3 issue still existed after you ran varpermsfix? is the error the same?

If so, a support ticket is probably in order.

Paul

6

Yes, I did confirm. I’ll give it a new try and if I don’t manage I’ll open a ticket. I feel terrible and miserable having to open a ticket, I have received a great support and you have helped me a lot, and everytime I open one I feel this useless guy is taking you away from your work which I appreciate so much. Not that I open many :wink:

7

Done. I run varpermsfix.pex a second time restarted the pop server and that did the trick. Thanks again for your help.

8

Sorry guys, I have a new problem, now I’m trying to setup a catchall account for this server (allmail@mydomain.tld), however, no email arrives to catchall account unless I send it to default@mydomain.tld or allmail@mydomain.tld.
I have tried setting up an external catchall mail account (yahoo) with the same results. This is kind of weird since in the past I had set up catchall accounts for other domains with no issues.