Clicking on certain areas of SiteWorx CP kicks you back to same page or main page

I login to SiteWorx, then click on email aliases and it just kicks me back to the main dashboard page for SiteWorx. I tried in incognito mode in Chrome and that worked once, but now a few days later same issue and incognito mode isn’t working. This could just be a client side (me) issue with my browser, but just wanted to see if anyone else ran into this.

Hi Justin

I hope your well

I have just tried and no issues (see pic).

I used IE11 and IW 6.1.6

Have you tired IE in private browser mode, just a thought

Many thanks


IE didn’t work, but when I tried in Firefox (which I never use) I was able to get it to work.

I had the same issue a while ago and had to use another browser as a workaround. IW-Jenna did have a look and saw the issue in the logfiles, but afaicr we didn‘t get to the bottom of it.

I‘ll see if I can dig my notes to that issue, when I am back at my desk.



Hi Michael

I hope your well

Did you manage to find anything

Many thanks


Hi John, hi Justin,

unfortunately no. We encountered this issue while working on another, unrelated issue. IW-Jenna experienced the same thing and pointed me to the logfiles, where the issue was present:

When I tried to access the Users bit for the SiteWorx account, under Hosting Features > MySQL > Users, it reverted back to the overview page for me, as well. This was in the iworx.log:

2018-02-23 14:28:18.01957 [2s62a4-tpsi-8qlz-WEB] [INFO] : routing: Ctrl_Siteworx_Index -> index : /siteworx/index?uri=L3NpdGV3b3J4L215c3FsL3VzZXI%3D : include/FrontController.php line 370
2018-02-23 14:28:18.04698 [2s62a4-tpsi-8qlz-WEB] [INFO] : User already logged in, redirecting to homepage… : /siteworx/index?uri=L3NpdGV3b3J4L215c3FsL3VzZXI%3D : include/Ctrl/Siteworx/Index.php line 67
2018-02-23 14:28:18.58196 [2s62a4-z3k1-ddj2-WEB] [INFO] : routing: Ctrl_Siteworx_Overview -> index : /siteworx/overview : include/FrontController.php line 370
2018-02-23 14:28:19.77436 [2s62a4-xo9o-u7yh-WEB] [INFO] : routing: Ctrl_Siteworx_StatsRealtime -> load : /siteworx/stats/realtime?&reporter=bandwidth&action=load&ima : include/FrontController.php line 370

On the same day I had a similar issue:

I suddenly have a similar issue, where I try to log on as a siteworx user and get kicked back to Nodeworx. I see this in iworx.ini:

2018-02-23 15:38:22.82072 [ph7lpb-fpzm-6fww-WEB] [INFO] : routing: Ctrl_Nodeworx_Ftp -> isRunning : /xhr.php : include/FrontController.php line 370
2018-02-23 15:38:25.72461 [ph7lpb-gwdv-idev-WEB] [INFO] : routing: Ctrl_Nodeworx_Siteworx -> index : /nodeworx/siteworx : include/FrontController.php line 370
2018-02-23 15:38:30.83543 [ph7lpb-gu16-m2r9-WEB] [INFO] : routing: Ctrl_Nodeworx_Index -> index : /nodeworx/index?uri=L25vZGV3b3J4L3NpdGV3b3J4P2FjdGlvbj1zaXRl : include/FrontController.php line 370
2018-02-23 15:38:31.31437 [ph7lpb-hjav-5mzh-WEB] [INFO] : routing: Ctrl_Nodeworx_Overview -> index : /nodeworx/overview : include/FrontController.php line 370

But it seems to be browser related (happens in 2 versions of Firefox), as the same thing works in Chrome. I deleted all cookies for that domain, but it still happens.

But that’s all I still know about it, as I simply used another browser that day and didn’t encounter it again since then (even while mostly using Firefox for everything).

So it seems there might be a browser related issue, that only pops up very intermittently.