I’m probably doing something wrong, or I’m missing something, but here is what I did to import one account from Plesk to Interworx:
In Plesk, I made a backup of domain.com, and I got the file:
domain.com_2005.07.26_03.11
in Interworx panel, using import feature, I uploaded this file, and I got this message:
? Archive file : /tmp/domain.com_2005.07.26_03.11
? Working directory : /tmp/pleskimport1H966H
no results
I check the “/tmp” folder, and there was no any “pleskimport1H966H” - only the files that were there even before the import started.
jerricho is right, for large® plesk backups the process breaks down. We’re working on fixing the issue but it may not make it into the next release, but will be there as soon as we can get it.
In the meantime if anyone needs help importing a large plesk backup just open a ticket and we’ll help out.