Hi,
“file manager” is not in the siteworks menu of my control panel. How can i add it?
Thanks
Hi fanmail
Welcome to IW forums
Goto nodeworx, server, settings, siteworx and enable file manager status and save
The default setting for file manager is enabled so not sure why yours is disabled.
Many thanks
John
File Manager Status is already enabled but i can not find it in control panel left pane.
Hi
Perhaps it is a theme issue then
Try changing theme to a default theme to see if it appears correctly
If it still does not appear, and you have tried using a different browser (to be sure it is not pulling from browser cache) I would open a support ticket with your licence provider and let IW have a look
This is the first tome I have heard of File Manager not been shown though sorry
Many thanks
John
The theme installed is ‘Gandalf’. Same thing with firefox.
I have opened a support ticket: https://support.interworx.com/ticket/42882/
Thanks for your help.
Hi fanmail
It looks like you got the information you needed in the support ticket. If not let me know and we will followup with you in the ticket.
Just thought I would follow up in hopes it helps anyone else. We had the same issue with a newly created account where the file manager was already enabled but when trying to access it from siteworx we would get the error “You don’t have permission to access /siteworx/cgi-bin/fileman on this server.”.
The way we fixed it was by disabling file manager and then enabling it again. Once we did that, the file manager was accessible for the end user. Thank you
James
Hello–
That is a known issue with new installs, which is different from what this old ticket is about.
If you run into it in the future on a new install, just run the following:
~iworx/bin/cvspermsfix.pex
Thanks,
-Jenna