The forums don’t seem to be too busy. Which can be a good thing, I guess. I’ve only been an InterWorx customer for a very short period of time. I’ve tried numerous other hosting “panel” management software and very pleased with InterWorx. It covers almost everything I’ve been looking for. The install was quick and easy to understand, all sections took a little time to find certain things, but everything is laid out very logically.
I have a fairly competent understanding of a bit of everything to do with web/e-mail hosting, but not enough to “split” all the services InterWorx provides to individual servers and be confident in how well it will run without error. My current setup consists of two servers running InterWorx in a basic CM, CS(?) with load balancing. (Not fully configured yet) They both run DNS, and host only around 15 websites with e-mail service perfectly for about a month or so with pretty much no hiccup. (Updating the PHP, MySQL, phpMyAdmin, etc. was the only brief downtime)
As this is a completely new market for our business, I always want to be ahead in understanding that if and when an issue happens, that there is a plan to resolve it. With both servers running raid-1 with enterprise drives, and decent other systems specs, I do not suspect any issues or limitations to occur anytime soon. All parts are replaceable fairly quickly and do not have to be ordered in.
Where InterWorx covers “almost” everything is in its high availability. I’ve followed the forums, and checked on the videos, and it looks great… but it’s not available yet. I’m sure as our company grows to provide upwards of 100 customers of ours with hosting services, we will hit a bit of a brick wall. Yes, I can separate the storage area with a large RAID/ZFS setup, add more nodes in the cluster for load balancing, but something will happen to the CM at one point. The question I have is that, until the feature of high availability is completed for InterWorx, what is the best procedure for rebuilding things as quickly as possible?
Right now I’m assuming that doing continual backups of SiteWorx, the configuration of InterWorx, and documenting any other details or changes we’ve made to the system, is all I can do for now. Also having spare parts, and being prepped with another similar server on hand. If the CM is a complete disaster (Motherboard issue), is the recommended way to rebuild it all, just by simply using a similar build server, restore all information as best as possible, and wait until something else happens again? Can I be prepped with an “offline” mirrored InterWorx server build, and only have it activated with the primary license when the initial server fails?
I’m sure someone has wandering into this area using InterWorx as their primary hosting panel.