After upgrading to 6.8.1, magicspam had problems, the settings screens and other details no longer load completely. See image. What can we do?
Hi
I am sorry I have not heard of this and is not a supported plugin from IW
However, if you open a support ticket and ask very nicely, IW may help you to resolve your plugin
If you did not write your plugin, you may want to ask the creator for help
Appreciate if you could update your post and how do you find that plugin for stopping spam
Many thanks
John
Hi
Sorry if this relies on MySQL then the correction of the failed update may allow normal running of this
Many thanks
John
I don’t have a test server with Magicspam setup so I cannot confirm if this is an update issue or something else. Please contact their support. I have a contact email for the company too and will get in touch also, in case they need some assistance from us to troubleshoot.
Hello everyone,
We did not manage to replicate the reported issue on our internal InterWorx server running version 6.8.1-1801. So it might have something to do with the InterWorx upgrade process, we will continue investigating that possibility.
In the meantime, would you please try reinstalling MagicSpam on your system by running the following commands from the command line as the ‘root’ user:
rpm -ev magicspam-interworx
rpm -i /path/to/magicspam-interworx-2.0.2-1-rhel764-iworx6.x86_64.rpm
Please install the appropriate MagicSpam installation package for your system. In the example above, the system would be running Redhat7 64-bit.
Thanks!
MagicSpam Support
1 Like
Thanks for the update, MagicSpam!
Hi inventdigital
If your still having issues or this happens again please open a support ticket and let me know. You can enable remote assistance and I’ll work with magicspam to see if we can figure this out.
So far no one else has reported the same issue, but if anyone reading this does please let us or magicspam know. Even if the reinstall fix’s it.