Mass Import - Invalid password

Hi Guys, I have been facing a problem with mass Import transfer, If I select on account, I transfers ok. But as soon as I select multiple accounts then All shows errors > Invalid Password.

How can I solve this?
Thanks

Hi Joseph

Can you SSH to the IW server as root

The error is the error, wrong password but could be for a few reasons, so above should clarify a little

Mass transfer I always thought required root access

I hope that helps a little but if needed quickly, I would advise open a support ticket and let IW have a look

Many thanks

John

Thanks for the advice, And yes I can SSH both servers fine.

Hi Joseph

Apologies for delay, just starting to get over a bug caught from grandchildren last week

What iw versions are both servers running

If this has been resolved, please could you update your thread with a little detail over what it was/resolution so it may help others

I have to say, it is a strange one and not something I have come across before

Thinking curl, or perhaps drive space as a guess

Is there any more detail shown in logs (Interworx error logs etc)

Have you opened a support ticket, if not, it might be the way to go

Many thanks

John

[QUOTE=d2d4j;30084]Hi Joseph

Apologies for delay, just starting to get over a bug caught from grandchildren last week

What iw versions are both servers running

If this has been resolved, please could you update your thread with a little detail over what it was/resolution so it may help others

I have to say, it is a strange one and not something I have come across before

Thinking curl, or perhaps drive space as a guess

Is there any more detail shown in logs (Interworx error logs etc)

Have you opened a support ticket, if not, it might be the way to go

Many thanks

John[/QUOTE]

No, I just had to give up after trying all that I could. We used Licensecart, so they contacted you for us. Currently trying a different method.