New install - Can not log in - What did I miss?

General Interworx Control Panel Info General Inquries
1

New install. Centos7. Followed the directions from http://docs.interworx.com/interworx/install/
Everything went smooth. Used -d -u options in the install, and noticed no errors.
Requested and received demo license.
Went to https://site:2443 which of course redirects to https://site:2443/nodeworx/?action=login
I enter an email, password, and the demo license. Things are set up. No errors.

When I go to log in with the email/pass I just set up, it fails. So I do a password reset. (Frustrating, but whatever, right?)
Reset password. Tells me it’s reset.
Try to log in again with the password I just set 10 seconds ago.
Failed.

What am I missing?

2

Hi SyncConsulting

Welcome to IW forums

My guess would be that you have used symbols in the password

I would try setting a password with no symbols, just uppercase/lowercase/numbers as a test

If that still does not work, I would open a support ticket with IW and let them have a look

Many thanks

John

3

Embarrassing admission time.
As with any geek, I have more than a few domains. Seems I wasn’t paying attention to which domain I had used. User part was right, but wrong domain. sigh
However many years I’ve done stuff like this, and I go off and pull that ‘newbie’ mistake. sigh

4

Hi SyncConsulting

Think we all have done that…:slight_smile:

Thanks for your update and apologies for late reply, I have been busy over the past day or so with covid lockdown workers returning at some of our clients

Many thanks

John

5

Hi

Sorry I should have added, if you look through the forums, you can set IW-CP to autofil the domain if its a siteworx login

So if your IW-CP FQDN is say iwdomain.url and you have a siteworx account called mydomain.com for correct SSL cert to show, you use your FQDN for IW https://iwdomain.url/siteworx (but user has to fill in the domain name as well). You could alter some code so the following would happen and fill in the domain as well, so user just fills in username and password

http://mydomain.url/siteworx would goto https://iwdomain.url/siteworx

This works on a rewrite incoming request and the same can be applied to webmail, nodeworx etc… and notice it goes to https even though the request is http (https would also rewrite)

Hope that helps a little

Many thanks

John