For the last several weeks, we have been experiencing one of our Interworx machines running out of memory. The system currently has 64GB assigned, plenty of disk space (all SSD), plenty of CPU, running standard Interworx, ConfigServer Firewall.
Usually things will start with websites loading slowly or not at all, then eventually, if you’re looking at shell, we see hundreds, if not thousands of entries of Out of Memory: killed process xxxx. All kinds of processes are killed, tcpserver, anvil, scdaemon, rotatelogs, supervise, multilog, systemd-cgroups, etc. until such time the entire box just reboots itself.
After the reboot, the server runs fine as if nothing happened. Haven’t really been able to find anything helpful in the logs as to what is causing this. Everything is up to date. We are new to the Interworx platform from cPanel and we are a bit of a loss on why this is occurring.
Any insight/thoughts would be greatly appreciated and helpful as if this keeps up, I’m not sure we can stay with the Interworx platform.
Does your server have swap? That is a requirement for InterWorx, which some customers do tend to miss on the minimum requirement page. If the 64GB you mention is RAM (it is unclear if that is RAM or storage space), it would be less likely that a lack of swap would be an issue, but that is the most common cause I tend to see for repeated OOM issues.
64GB Ram not disk space. We currently have just 500GB disk space assigned to the VM. We have plenty of additional ram we can dedicate to this VM if needed.
That is odd that you can’t make a new forum post. I’ve never heard of that happening to anyone, before.
Can you provide a bit more information re your issue with spam filters? I’m not certain what you mean by “appreciate the new approach”. We haven’t made any changes to how spam filtering works in InterWorx.
d2d4j actually got me fixed up. Since you guys tightened down the forum permissions, it had inadvertently blocked me from being able to post any new threads. I could only reply to mine and various others.
I appreciate the new spam protection measures here on the forums, it’s definitely handy.
Oh, you were referring to spam filtering here in the forums. That makes much more sense. I thought you were saying you had an issue with spam filtering on your server, and were trying to make a post about it, and couldn’t, lol. Glad John was able to help you out!
