Possible Bug: After import site loads a 503 Service Unavailable until changing PHP version

NodeWorx Bugs
1

Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

This has happen on more than one site, but not all sites. The quick fix is to just go into SiteWorx and change the PHP version to a new one. You can leave it on the new one or put it back to what it was before, but that must clear some PHP cache that resolves the issue.

I say possible bug as I’m not sure if this is just a server glitch that shouldn’t happen or something the import failed to do, but I thought I would bring it up just in case.

2

Hello–

This isn’t really a bug, though we’ve seen it happen a handful of times after imports. It can’t be systemically, 100% of the time reproduced, which is why it is not considered a bug.

Most of the time, all that is needed is for php-fpm to be restarted. We have a troubleshooting doc, as well: How to: Resolve 503 Browser Error — InterWorx documentation

Thanks,
-Jenna