Hi Jenna and Michael
Good point and one i have just tested myself on 2 servers as follows:
Centos 6 IW 6.9
serverbackup-agent-6.14.2-65.x86_64
Siteworx r1soft backup access works lovely with no issues
Centos 7 IW 6.9
serverbackup-agent-6.14.2-65.x86_64
Siteworx r1soft backup access fails as per Michael post, just bringing login screen and refresh on circle does nothing sorry
IW-Jenna, I will open a ticket and let you have access to both servers, as centos6 works but centos7 fails, so may indicate that it is a centos issue rather then a IW or r1soft issue, which in turn, means that either IW have to resolve due to centos issue or r1soft have to resolve due to same centos issue
Also, checked there were no updates for r1soft agent and kernel devel, and I have turned on r1soft debugging, so both servers will log in full
Hopefully this may help you at little
You can access any siteworx account to see/test r1soft access, but please do not do any restores unless it is on a test account not in use (please remember, if you create a test siteworx account, you need to leave overnight so backups takes place before testing)
just a final note, on the centos7 server, backups are still taking place as expected - see pciture but I will also include in ticket, a picture showing siteworx users from agent screen
Many thanks
John