I’m sorry to bother you, and we have had a client install an SSL on our shared IP used for hosting, which appears to have stopped the server SSL from been accessed.
I’m sorry if the above is not explained well, but I’ll try to explain more as follows (please note this is on a shred hosted IP):
Server SSL installed and working fine (with no other SSL installed)
Client installed their own SSL onto their domain in siteworx
When checking server SSL using qual labs, it shows the client SSL, and fails test (on trust)
I set the client to dedicated IP, all returns to normal
I copied the PK, CSR, Cert and chain, deleted the SSL and returned client back to shared IP, but when attempting to put the SSL back, it failed stating Cert does not match for private key.
I asked our client to resetup SSL from new, which they completed, and it is back to failing SSL test for server SSL, whilst the client SSL is fine, but then there is only these 2 SSL on the shared IP.
I have not taken any pictures as we don’t have permission to show clients domain.
Please could I ask if we have not completed anything correctly or if this is a bug perhaps.
Lastly, the openssl was updated this morning to ver 5.4 from ver 5.1
Thanking you all in advance