Hi
i have just noticed sub domains are not working when going to for example
https://test.domain.com all i get is a blank page with dns cannot be found. checked there is a DNS record and a CNAME has been created.
if i go to https://domain.com/test that works and the site shows.
Any ideas as they where working fine a few days ago
Thank you
Hi bear
I would confirm the nameservers point at your server
If not you need to create the subdomain at the correct dns server
If they do point at your server, clear your computer dns cache and browser cache
Many thanks
John
yes nameservers are pointing to server, seems to be all domains on the server that have sub domains now don’t work.
Bit puzzled as i have not changed any thing.
Hi bear
Have you restarted your server
If you want to pm a subdomain I can check the dns
Many thanks
John
yes restarted server, messaged you the sub domain
thank you
Hi Bear
Your DNS is working and resolving for subdomain but in a browser it is using www.subdomain eg sub.domain.url exists but in browser redirects to www.sub.domain.url and www.sub.domain.url does not exist
I hope that helps
many thanks
John
had a think about this and found the reason with your redirect prompt, thank you John
There had been a htaccess redirect that was redirecting to www.domain.co.uk so its redirecting to a sub of a subdomain.
That of course does not exists in the dns record.
Must admit i didnt think of that at the time, thanks again
just a follow on from this.
Trying to force http to https going from http://domain.com to https://domain.com i can get working but want also http://www.domain.com going to https://domain.com.
Tried a few redirects using htaccess but cannot get the www going to non www working.
Anyone got a working redirect code?
Thank you
Hi bear
Yes but it’ll be a few hours before I’m back and it is put into Apache folder from var
It’ll make more sense when I’m able to post
Many thanks
John
ok, thanks for the reply
Hi Bear
Please see location for the redirect file as below
/chroot/home/siteworx name/var/domain.url/apache
or if not using chroot
/home/siteworx name/var/domain.url/apache
This is the file I named but you call it what you want
SSL-redirect.conf
RewriteEngine On
RewriteCond %{SERVER_PORT} 80
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
Change as you need or require
RewriteEngine On
RewriteCond %{SERVER_PORT} 80
RewriteRule ^(.*)$ https://domain.url [L,R=301]
or
RewriteEngine On
RewriteCond %{SERVER_PORT} 80
RewriteRule ^(.*)$ https://www.domain.url [L,R=301]
Once saved or uploaded, restart apache
service httpd restart
Clear your browser cache if it does not redirect
Many thanks
John
That worked lovely, thank you John 
Just out of interest is there a way for a subdomain to be redirected http://www.subdomain.com to https://subdomain.com
Or am i right in thinking as there is no DNS record for the www.subdomain it would not work? cannot ever remember seeing www in front of a subdomain
Hi bear
Many thanks
Just create the www dns record for subdomain and it would then work
As you say no www dns record means it would not resolve
Many thanks
John
That’s great
Thanks