I have changed my Interworx dns server full license key with a new one domain license key in iworx.ini file and I runned this /home/interworx/cron/license.pex --sync to update license and also I rebooted the server, after all I got the following message:
[B]System error message
A system error has occurred. Please try your request again in a few minutes
[/B]Can someone know how can be fixed the following issues, without reinstalling the server?
I contacted the free license provider and Interworx support as well, none of them offered support for free license issues.
I suspect your current server is locked to its IP address at the licence server on the old licence
I think you ned to login to your account where the licence are, and reset the IP address, then check the free licence IP address and activate
I hope that helps a little and sorry if I am wrong
Thank you very much for the prompt reply,
I reseted the old IP, activated the new one, but still no success
Please could I ask if you have only 1 domain listed in IW (no secondary, sub domains etc)
Also, does this domain match the domain IW CP use
I am thinking then you may have more then 1 domain and this is stopping it
hi there, i have got a new license key with a different mail id and the trial license key is with a different mail id… how to change it on the server side. pls advise
I don’t know what a “mail id” is that you are referring to, but here is some documentation on how to update the key on your server: How to: Change an InterWorx License Key — InterWorx documentation
As a note, all of our documentation can be found at docs.interworx.com, which redirects to the appendix site above.
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