Using Email Identities

I have created several identities for my webmail mailbox. Outgoing messages work fine, but I don’t receive return messages for my identities. what am i doing wrong?

for example: my default email address is I create an alternate identity: Webmail allows me to send from, but when I reply to the message webmail never receives the email addressed to

Any ideas?


Private message me the domain, or put it in a support ticket, and we’ll see if we can offer some insight. Thanks!