Hi,
Themely do not work in my servers. I have more than one server with interworx and Themely don’t work in all.
When I start wordpress installation, mysql and user was created, but php files won’t copied to user folder.
No erros. The message is that installation was success.
Anyone with the same problem?
Thanks
Hello–
What OS and version of InterWorx?
Have you reached out to Themely? They maintain and support their third party plugin for InterWorx. They may be better suited to assist with this issue: https://support.themely.com/
I tried to reproduce on a test server–I’m not certain what php files are you specifically referring to, but this is the contents of the html directory before and after installing Wordpress via the Themely plugin–as far as I can tell, this looks correct:
[root@alma-jan25 ~]# ls -la /home/domainco/domain.com/html/
total 96
drwx--s--x 3 domainco domainco 57 Apr 2 03:06 .
drwx--s--x 4 domainco domainco 38 Mar 22 10:08 ..
drwxr-xr-x 2 domainco domainco 6 Mar 22 10:08 cgi-bin
-rwxr-xr-x 1 domainco domainco 93113 Mar 22 10:08 index.html
-rwxr-xr-x 1 domainco domainco 816 Mar 22 10:08 robots.txt
[root@alma-jan25 ~]#
[root@alma-jan25 ~]# ls -la /home/domainco/domain.com/html/
total 332
drwxr-sr-x 6 domainco domainco 4096 Apr 2 10:50 .
drwx--s--x 4 domainco domainco 38 Mar 22 10:08 ..
drwxr-xr-x 2 domainco domainco 6 Mar 22 10:08 cgi-bin
-rw-r--r-- 1 domainco domainco 93113 Mar 22 10:08 index.html
-rw-r--r-- 1 domainco domainco 405 Apr 2 10:50 index.php
-rw-r--r-- 1 domainco domainco 19915 Apr 2 10:50 license.txt
-rw-r--r-- 1 domainco domainco 7399 Apr 2 10:50 readme.html
-rw-r--r-- 1 domainco domainco 816 Mar 22 10:08 robots.txt
-rw-r--r-- 1 domainco domainco 7211 Apr 2 10:50 wp-activate.php
drwxr-sr-x 9 domainco domainco 4096 Apr 2 10:50 wp-admin
-rw-r--r-- 1 domainco domainco 351 Apr 2 10:50 wp-blog-header.php
-rw-r--r-- 1 domainco domainco 2323 Apr 2 10:50 wp-comments-post.php
-rw-r--r-- 1 domainco domainco 3013 Apr 2 10:50 wp-config-sample.php
-rw-r----- 1 domainco domainco 2780 Apr 2 10:50 wp-config.php
drwxr-sr-x 6 domainco domainco 82 Apr 2 10:51 wp-content
-rw-r--r-- 1 domainco domainco 5638 Apr 2 10:50 wp-cron.php
drwxr-sr-x 27 domainco domainco 12288 Apr 2 10:50 wp-includes
-rw-r--r-- 1 domainco domainco 2502 Apr 2 10:50 wp-links-opml.php
-rw-r--r-- 1 domainco domainco 3927 Apr 2 10:50 wp-load.php
-rw-r--r-- 1 domainco domainco 50927 Apr 2 10:50 wp-login.php
-rw-r--r-- 1 domainco domainco 8525 Apr 2 10:50 wp-mail.php
-rw-r--r-- 1 domainco domainco 26409 Apr 2 10:50 wp-settings.php
-rw-r--r-- 1 domainco domainco 34385 Apr 2 10:50 wp-signup.php
-rw-r--r-- 1 domainco domainco 4885 Apr 2 10:50 wp-trackback.php
-rw-r--r-- 1 domainco domainco 3154 Apr 2 10:50 xmlrpc.php
[root@alma-jan25 ~]#
OS and iworx versions:
[root@alma-jan25 ~]# cat /etc/redhat-release
AlmaLinux release 8.9 (Midnight Oncilla)
[root@alma-jan25 ~]# rpm -q interworx
interworx-7.13.34-2685.iworx.noarch
[root@alma-jan25 ~]#
Thanks,
-Jenna
Friendly Neighborhood InterWorx Support Manager
Hello Jenna, thank you for replying.
In your system seems to work fine.
I’ve tried https://support.themely.com/, but didn’t receive response.
My OS is:
[root@itx01 iworx]# cat /etc/redhat-release
Rocky Linux release 8.9 (Green Obsidian)
Is there any script to force reinstall or update Themely?
Hello–
We don’t have anything to do with their plugin, so I’m not certain of any reinstall scripts that may exist. You could try disabling and re-enabling it in NodeWorx > Plugins, but other that, I’m not sure. Again, Themely is the real point of contact for anything related to their plugin.
Testing against a Rocky server, I received the same results. At the least, it does not appear to be a systemic issue with Rocky.
[root@rockeyserver ~]# cat /etc/redhat-release
Rocky Linux release 8.9 (Green Obsidian)
[root@rockeyserver ~]# ls -la /home/testcom/test.com/html/
total 332
drwxr-sr-x 6 testcom testcom 4096 Apr 2 11:35 .
drwx--s--x 4 testcom testcom 38 May 30 2023 ..
drwxr-sr-x 2 testcom testcom 6 May 8 2023 cgi-bin
-rw-r--r-- 1 testcom testcom 93109 May 8 2023 index.html
-rw-r--r-- 1 testcom testcom 405 Apr 2 11:35 index.php
-rw-r--r-- 1 testcom testcom 19915 Apr 2 11:35 license.txt
-rw-r--r-- 1 testcom testcom 7399 Apr 2 11:35 readme.html
-rw-r--r-- 1 testcom testcom 816 May 8 2023 robots.txt
-rw-r--r-- 1 testcom testcom 7211 Apr 2 11:35 wp-activate.php
drwxr-sr-x 9 testcom testcom 4096 Apr 2 11:35 wp-admin
-rw-r--r-- 1 testcom testcom 351 Apr 2 11:35 wp-blog-header.php
-rw-r--r-- 1 testcom testcom 2323 Apr 2 11:35 wp-comments-post.php
-rw-r--r-- 1 testcom testcom 3013 Apr 2 11:35 wp-config-sample.php
-rw-r----- 1 testcom testcom 2780 Apr 2 11:35 wp-config.php
drwxr-sr-x 6 testcom testcom 82 Apr 2 11:35 wp-content
-rw-r--r-- 1 testcom testcom 5638 Apr 2 11:35 wp-cron.php
drwxr-sr-x 27 testcom testcom 12288 Apr 2 11:35 wp-includes
-rw-r--r-- 1 testcom testcom 2502 Apr 2 11:35 wp-links-opml.php
-rw-r--r-- 1 testcom testcom 3927 Apr 2 11:35 wp-load.php
-rw-r--r-- 1 testcom testcom 50927 Apr 2 11:35 wp-login.php
-rw-r--r-- 1 testcom testcom 8525 Apr 2 11:35 wp-mail.php
-rw-r--r-- 1 testcom testcom 26409 Apr 2 11:35 wp-settings.php
-rw-r--r-- 1 testcom testcom 34385 Apr 2 11:35 wp-signup.php
-rw-r--r-- 1 testcom testcom 4885 Apr 2 11:35 wp-trackback.php
-rw-r--r-- 1 testcom testcom 3154 Apr 2 11:35 xmlrpc.php
[root@rockeyserver ~]#
You said that it isn’t working on any of your servers–out of curiosity, can you run the following:
systemd-detect-virt
I just want to make sure that the servers aren’t potentially in an unprivileged container or something along those lines.
Also, what version of InterWorx are on the servers?
Thanks,
-Jenna
Hi,
My other server:
[root@itx02 ~]# cat /etc/redhat-release
CloudLinux release 8.9 (Anatoly Levchenko)
Result in both servers:
[root@itx02 ~]# systemd-detect-virt
none
Is it right?
I’ve tried disable and enable plugin, but didn’t work.
Joao
Hello–
Okay, so they’re dedicated severs, which rules out any kind of VM permission stuff. And your other server being a different OS also rules out any kind of systemic issue even further.
Unfortunately, there isn’t much more assistance I can provide. If you want to submit a ticket, I can take a direct look to see if I can find anything on the iworx side, but the ultimate end point will probably be that you’ll just need to wait for Themely’s support to get back to you.
Thanks,
-Jenna